Operational Performance Analyst

Operational Performance Analyst

Locations: East Hartford, CT or Orange, CT

Salary Range: $87,600 - $109,500

Schedule: On Site - Office

Job Summary:

Responsible for facilitating operational performance regulatory compliance and business metrics for Gas Engineering and Operations, including creating and reporting performance across the business to engage a continuous processes improvement mind-set.

Key Responsibilities:

• Demonstrates an in-depth understanding of gas regulatory and business metrics and is accountable for accuracy in assigned reporting.
• Develop dashboards and visual reports that provide actionable insights and ensure alignment across multiple operating companies. These tools will support leadership in making data-driven decisions.
• Maintain accuracy and consistency of gas regulatory and business metrics in all reporting processes, ensuring compliance with internal and external standards.
• Analyze operational and performance data to identify trends, track key indicators, and recommend improvements in compliance, data management, and operational efficiency.
• Lead proactive self-assessments and continuous improvement initiatives, leveraging historical data and predictive analytics to enhance performance outcomes.
• Collaborate closely with Gas Engineering, Operations, and Networks leadership to review processes, share insights, and implement best practices that drive operational excellence.
• Define and evaluate internal controls, documentation standards, and program effectiveness, ensuring risk mitigation and adherence to regulatory requirements.
• Build and maintain strong relationships within gas business units to foster program development, improve metrics tracking, and enhance reporting capabilities across the organization.

Skills and Requirements

Required Skills/Abilities:

• Ability to lead teams and work in a team environment
• Ability to analyze data, draw conclusions, and make recommendations
• Ability to assist and develop employees.
• Understanding of Natural Gas Industry
• Oral and written communication skills
• Ability to summarize concepts presented accordingly
• Results oriented
• Data analytics and related tools knowledge

Required Education and Experience:

• Bachelor's or Associate degree or 5+ years total professional experience
• Experience with Performance Operational/Metrics
• Experience with reporting and tracking deadlines when working across different departments
• PowerBI and Advanced Excel skills.

Competencies:

• Develop Self & Others
• Empower to grow
• Collaborate and Share
• Be a role model
• Focus to achieve results
• Be agile

What We Offer:

• Competitive benefits and growth opportunities
• Generous performance?based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career?advancement pathways

Company: Connecticut Natural Gas Corporation

Mobility Information:

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at View email address on click.appcast.io.

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.

Job Posting End Date: July-22-2026