Front Office Supervisor

Job Opportunity

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more in our careers and in our communities.

This position is responsible for overseeing the processes of the department on a daily basis and to ensure effective operations.

Responsibilities and duties include:

• Supervising office staff including registration, clerical, administrative, unit coordinator, etc.
• Managing workflow and delegating duties
• Assisting manager with interviewing, hiring, training, and performance evaluations
• Providing leadership, direction, and coaching to staff to help reach potential
• Training new office staff
• Assisting manager with daily operational needs as required
• Attending meetings in absence of manager
• Acting as resource and/or escalation point for staff, physicians, employees, and managers
• If not maintaining/processing time sheets/payroll, overseeing it
• Coordinating and assisting with office staff functions such as scheduling patient appointments, physician coverage, answering phones, completing patient intakes, calling to confirm appointments, and entering daily patient charges
• Maintaining a database, projects, or programs on an ongoing basis
• Generating reports
• Performing miscellaneous other duties as requested

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality, and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum qualifications:

High School or GED

Field of study: High school

Years of experience: 1 to 6

Specialized knowledge:

Proficient knowledge of Microsoft Office programs (Word, Excel, PowerPoint, etc.)

Excellent communication skills

Ability to prioritize multiple tasks

1 to 2 years related experience as team leader or supervisor with 6 years progressive, related experience, preferably in a medical setting

Work shift: Day

Scheduled weekly hours: 40

Department: OBGYN Prospect St

Join us!... if your passion is to work in a caring environment... if you believe that learning is a life-long process... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all persons in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment