District Manager

Job Description

Job Description

Founded in 1997 in Harlingen, Texas, Pronto Insurance is a leading property and casualty

(P&C) insurance agency with a growing network of more than 200 locations across California and Texas. We are a trusted provider of affordable, accessible, and customized insurance solutions for individuals and families. Driven by a strong commitment to customer service, we offer a wide range of products, including auto, home, renters, and commercial insurance, ensuring our customers receive reliable protection at competitive rates. We are seeking motivated individuals to join our Leadership team.

District Manager

We are looking for a District Manager to join our team! The District Manager is responsible for retail operations and management of agencies in the assigned area. The District Manager supports all aspects of the management process to ensure consistent achievement of short and long-term goals. They are responsible for managing staff, fostering a positive environment, and atmosphere, and ensuring customer satisfaction and proper daily operations.

Job Details:

• Location: Brownsville, Texas

• Employment Status: Permanent/ Full Time

• Starting Pay: Competitive Base salary plus solid commission

• Hours of Operation: Monday – Saturday (depending on business needs)

Job Duties & Responsibilities:

• Oversee all operational aspects of the district, including sales, customer service, human resources, administration, and marketing.

• Develop and execute territory strategic plans to achieve business goals and performance metrics.

• Monitor sales performance and maintain a thorough understanding of district sales activity, trends, and opportunities.

• Lead and participate in weekly sales meetings, conference calls, and business review meetings.

• Recruit, coach, develop, and motivate Agency Managers and Sales Agents to maximize performance and professional growth.

• Conduct performance evaluations and administer corrective or disciplinary actions as necessary.

• Organize and manage sales contests and incentive programs to drive results and employee engagement.

• Collaborate with Agency Managers to implement marketing initiatives and develop weekly and monthly business plans.

• Train and support managers and agents in customer service, sales techniques, vendor relations, and company procedures.

• Identify operational challenges and implement solutions to improve agency performance and efficiency.

• Manage district budgets and allocate resources effectively to support business objectives.

• Ensure agency opening and closing reports are submitted accurately and on time.

• Address customer and employee concerns promptly to maintain high levels of satisfaction and engagement.

• Maintain regular communication with Agency Managers, District Managers, and Sales Leadership regarding agency performance and operational needs.

• Ensure compliance with company policies, ethical standards, and all applicable laws and regulations.

• Build and maintain strong business relationships that support agency growth and district success.

Education & Experience:

• Bachelor's degree preferred; equivalent education and professional experience may be considered.

• Sales management experience required; district or multi-location management experience preferred.

• Insurance industry experience required; an active insurance license is a plus.

• Strong understanding of financial and operational reports, including profit and loss statements, sales forecasts, and performance metrics.

• Proven ability to meet sales goals, drive business growth, and achieve performance objectives.

• Strong leadership, coaching, and team development skills.

• Excellent problem-solving, organizational, and time-management abilities.

• Effective communication and interpersonal skills, with the ability to build and maintain professional relationships.

• Knowledge of industry regulations and compliance requirements.

• Self-motivated, results-driven, and accountable for achieving business objectives.