Communications Specialist

Communications Specialist

The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person. The core values of CARES guide our work for communities and inform our behavior toward each other and all those we serve. - Commitment: Dedicated to the mission at all times - Accountability: Responsible to each other and the community - Resilience: Adapt in the face of adversity - Excellence: Achieve and maintain the highest quality - Service: Innovate to meet evolving needs Under the general direction of the Assistant Director of Communication Operations and specifically under the supervision of a Communications Supervisor, incumbent will receive and facilitate both the screening and assignment of reported deaths and the triage and deployment of all other incoming calls, as appropriate. Duties will include but are not limited to: - Answer telephones and obtains vital information from law enforcement agencies, various medical facilities, funeral homes, hospital nursing homes, and the public. - Accurately enters data into OCME's "Case Intake" computerized data-base system. - Notifies Medicolegal Investigators of their assigned cases and all pertinent information necessary to investigate that case - Provide all pertinent information necessary to the Medical Examiner Transport Team to recover assigned cases. - Provide all pertinent information necessary to agency staff to support high profile and / or emergency operations. - Other duties as assigned SPECIAL NOTE: Selected candidates will be required to provide a DNA sample by swabbing. This position has been identified as essential. During emergency events, essential positions may require 24-hour availability. WORK AUTHORIZATION: Authorization to work in the United States is required for this position. Office of Chief Medical Examiner does not provide sponsorship for international employees for visa applications, extensions, or status changes, including STEM/OPT visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position at the time of application. ***Please note that only candidates selected for interviews will be contacted for this position. FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL.***

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.