Program Assistant

Program Assistant IIIThe Program Assistant III is responsible for ensuring the efficient processing of permit applications and providing exceptional customer service. This position requires a strong attention to detail, excellent communication skills, and the ability to collaborate effectively with internal departments, contractors, and the public.Key responsibilities include reviewing and processing permit applications, issuing permits and licenses, maintaining accurate records and responding to both routine and complex inquiries.The Program Assistant III is responsible for overseeing and maintaining permitting software system functions, maintaining and overseeing the data management system, completing monthly reports, and provides both routine and complex office support to other divisions in the department as needed. Additionally, the role requires strong working knowledge of permit issuance, including state contractor licensing requirements, applicable city codes, and state statutes.PLEASE NOTE: The eligible list created from this job exam may be used to fill other Program Assistant positions as they become available in other departments within the City.Regular, full-time City of Brooklyn Park employees (40 or more hours per week) are eligible for a benefits package including: Vacation, Sick Leave, Holidays, Health Insurance, Dental Insurance, Life Insurance, Disability Insurance, Retirement, Flexible Spending Accounts (FSA), Employee Assistance Program (EAP), Fitness, Direct Deposit (mandatory).Regular, part-time benefited City of Brooklyn Park employees (20-29 hours per week) are not eligible for Health Insurance, but are eligible for the following benefits: Sick and Vacation at a pro-rated rate, Decreasing Life Insurance, Flexible Spending Account(s), Deferred Compensation, if enrolled.Seasonal/Temporary employees Temporary, Seasonal, and non-benefited part-time employees earn one hour of Sick Leave for every 30 hours worked by an employee, up to a maximum of 48 hours of Sick Leave per year.