Research Operations Manager

Research Operations Manager

Our client, an Entertainment/Streaming Service company, is looking for a Research Operations Manager for their remote location.

Responsibilities:

• Use GenAI tools such as Claude or Cursor AI to program quantitative research surveys
• Use GenAI tools to check data tables and quality check surveys
• Leverage workflows and GenAI tools to quality check survey programming, localization and member experience workflows
• Build workflows related to survey programming and quality check management that can be applied across quantitative research projects
• Support any survey related ad hoc tasks related to a Scaled Ops project
• Partner with 3P vendors for focus groups or additional research and reporting related requests

Requirements:

• 5+ years programming complex, highly technical surveys on tools like Decipher (python, html, javascript)
• Experience with GenAI tools such as Cursor, Claude or general survey programming tools
• Excellent quality assurance management skills
• Excellent communication skills
• Possess a passion for research and the ability to screen early TV shows and movies to consumers
• You thrive on the ability to multitask in a dynamic environment - making sound, contextualized and independent decisions
• You have a passion for finding the right approach, tool or solution for the challenge at hand
• You enjoy being part of a team that can creatively flex and drive innovation for our research practice
• You're a pragmatic problem solver and have a gift for identifying areas of improvement
• You haven't lost your ability (or passion!) to be hands-on or in the weeds when needed
• You have a Bachelor's degree or relevant experience

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.