Game Day Concessions Staff

Concessions Staff

Concessions Staff - 15.00-17.00 an hour

Essential Duties And Responsibilities:

• Ability to work with new team members week-to-week to provide excellent customer service in a fast-paced environment.
• Greet and service guests at the register, taking orders, and accepting payment (cash, debit card, credit card)
• Ability to perform multiple roles of a concession stand such as cashier, runner, plating food, cleaning, counting inventory, restocking, and customer service.
• Prepare food while following standard health and safety procedures.
• Willing to receive formal or on-the-job training and coaching to improve.
• Check identification for age-restricted items, such as alcoholic beverages.
• Replenish food at serving stations as needed.
• Scrub and polish counters, tables, and other equipment
• Clean dishes and fountain equipment
• Inventory control: Assess inventory and assist in preparing product orders as necessary.
• Stock and restock items as necessary.
• Ensure all sanitation procedures are followed relating to all local licensing regulations.

Performs other related duties as required.

Education and/or Experience:

• High School diploma or equivalent preferred
• Ability to follow directions.
• Must be a phenomenal team player.
• Must have impeccable integrity for the business, the community, and the location they are working at.
• Must comply with all Illinois Department of Public Health (IDPH) food handling and sanitation guidelines
• Food Handler Certification preferred (or willingness to obtain upon hire)

Specialized Qualifications:

• Attention to detail to ensure all ordered items are correct and following company policies, including health guidelines.
• Strong Customer Service skills with the desire to provide excellent service to our customers.
• Punctual and consistent work ethic.
• Effective communication skills with both team members and guests.
• Must be able to pass a background check.

Work Environment:

The work environment for this position will work out of and report to the Operations Manager. Events may be indoors, outdoors, or in temporary structures. This position may work with kitchen equipment including food warmers, heat lamps, coolers, and more.

Uniform Requirements:

Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines.

Physical Demands:

• Prolonged periods of moving through an event space, and traveling throughout the stadium
• Bending, lifting, scooping, and carrying miscellaneous equipment and food items
• Must be able to lift up to 30 pounds at times.

Company Core Value And Competency Requirements:

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
• Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: "see it, own it, solve it."
• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company's culture, values and beliefs while maintaining the highest standards of professional conduct.
• Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
• Adaptability & Planning - Possess the ability to learn new tasks and adjust well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.

Position Salary & Benefits:

• This is considered a part-time hourly role. Schedules will depend on events.
• 50% off meal while working.
• Opportunity for advancement. Joliet Slammers Concessions is consistently seeking to amplify talented team member's roles.
• On-the-job training that can be applied industry wide.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.