Sales Development Representative (SDR) - Managed IT Services

Job Description

Job Description

Bottom line: We’re growing fast and need a driven, metrics-minded SDR to fill the top of our sales funnel with qualified appointments.

NSN Management is an award-winning Managed IT Provider serving small to midsize businesses in the Tulsa area. Our growth depends on consistent, high-quality conversations with decision-makers — and that’s where you come in.

What You'll Do

• Prospect daily through phone, email, LinkedIn, and in-person events to connect with business owners and executives.
• Research prospective clients in our target market segments and build a working knowledge of the Tulsa business landscape.
• Identify decision-makers and qualify them based on company size, industry, and technology needs.
• Develop relationships with key contacts at prospective accounts through consistent, thoughtful outreach.
• Create opportunities across multiple channels: cold calling, email, social, and in-person networking.
• Book First-Time Appointments (FTAs) directly on the calendar for the sales team, and work to ensure every prospect actually shows up.
• Follow up with prospects using structured cadences and clear, persuasive messaging.
• Track every call, conversation, and appointment in our CRM so the full sales process is visible and accountable.
• Participate in weekly sales meetings focused on results, not excuses.

Your KPIs

We measure performance by results, not activity for activity's sake. You will consistently meet or exceed daily, weekly, and monthly goals across these core metrics:

• Calls Made: Target daily volume that keeps pipeline momentum strong.
• Conversations Held: Meaningful discussions with real decision-makers.
• FTAs Booked: Qualified appointments scheduled for the sales team.
• FTAs Sat: Completed appointments where the prospect shows and engages.

Who You Are

• Relentless, confident, and comfortable making 100+ calls per day.
• An excellent communicator who is clear, concise, and persuasive.
• Organized and coachable, with a drive to improve every week.
• Experienced in B2B prospecting, with technology sales a strong plus.
• Competitive and team-oriented. You want to win, and you want the team to win.

NSN Management is a Tulsa-based managed IT services provider now in our 12th year. We built our business on doing IT the right way — a standardized, build-it-once-use-it-everywhere approach that means less firefighting and more consistent, reliable service for the businesses we support. Our work has earned national recognition in the MSP community, including Datto MSP of the Year honors. We’re a small, close-knit team where your work is visible, your ideas are heard, and what you do makes a real difference for our clients.

Company Description

NSN Management is a Tulsa-based managed IT services provider now in our 12th year. We built our business on doing IT the right way — a standardized, build-it-once-use-it-everywhere approach that means less firefighting and more consistent, reliable service for the businesses we support. Our work has earned national recognition in the MSP community, including Datto MSP of the Year honors. We’re a small, close-knit team where your work is visible, your ideas are heard, and what you do makes a real difference for our clients.