Office Assistant

Office Assistants / Patient Services RepresentativesRequired Skills & Experience - Previous medical office, healthcare, receptionist, patient services, nursing assistant, or similar experience preferredExperience interacting directly with patients or customersStrong communication and customer-service skillsFriendly, professional, and comfortable approaching and assisting patientsAbility to provide clear directions and stay organized in a large, busy facilityComfortable assisting with basic clerical and administrative tasksDependable and able to work collaboratively with reception and clinical teamsJob DescriptionOur client is seeking friendly, professional Office Assistants / Patient Services Representatives to support the opening of a new, three-story cancer center. These individuals will be stationed throughout the facility and will serve as a welcoming point of contact for patients and visitors. The ideal candidate is personable, comfortable working with patients, and able to help individuals navigate a busy healthcare environment. This role will work closely with the front-desk/reception team while also assisting with light administrative and clerical responsibilities.Responsibilities:Greet patients and visitors as they arrive at the cancer centerHelp patients navigate the facility and direct them to the appropriate floor, department, or service area, including areas such as infusion and radiation oncologyServe as a visible resource in the lobby and throughout assigned areas of the facilityAnswer general patient and visitor questions and connect them with the appropriate staff member when neededWork closely with receptionists and other office staff to create a smooth patient experienceAssist with light clerical and administrative duties as neededHelp maintain an organized, professional, and welcoming front-office environmentProvide additional office support as different practices transition into the new facility