Clinical Outreach Liaison

Clinical Outreach Liaison

Thousand Branches Wellness provides outpatient mental health treatment for adolescents and adults that supports meaningful progress without requiring a pause from everyday life. Our services are ideal for individuals who want high-quality care while continuing to fulfill responsibilities at work, home, school or in the community. Outpatient treatment can provide the structure, consistency and flexibility needed to build momentum over time. A subsidiary of Universal Health Services (UHS), one of the largest and most respected providers of hospital and behavioral healthcare services, Thousand Branches Wellness is seeking an experienced Clinical Outreach Liaison who enjoys the excitement and challenges of a start-up to join our team in Austin, TX!

This role is responsible for the execution of outreach activities with a strong clinical lens, ensuring referral partners are supported in identifying appropriate level-of-care placements. Working within established outreach priorities, the Liaison will serve as a clinical resource in the community, helping bridge gaps between providers and treatment services. This is a field-based, externally focused role and does not include responsibility for internal program operations, staffing, or clinical service delivery. This position may entail evening and/or weekend hours as needed for community events.

Key responsibilities include:

• Executing assigned outreach plans with a focus on clinically appropriate referral development
• Building and maintaining relationships with referral partners, including therapists, psychiatrists, hospitals, and community providers
• Conducting regular in-person outreach, meetings, and follow-ups to maintain strong community presence
• Collaborating with Admissions and clinical teams to support appropriate and timely referral transitions
• Tracking outreach activity and referral trends to support consistency and follow-through

Benefit highlights include:

• Challenging and rewarding work environment
• Competitive compensation and generous paid time off
• Excellent medical, dental, vision, and prescription drug plans
• 401(K) with company match and discounted stock plan
• SoFi student loan refinancing program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ subsidiaries
• Pet insurance

Qualifications include:

• Master's degree in a behavioral health field preferred
• Active licensure or registration strongly preferred
• 13+ years of experience in behavioral health (clinical, case management, or utilization review experience preferred)
• Strong understanding of behavioral health diagnoses and levels of care (IOP/PHP/residential)
• Established relationships within the behavioral health community
• Experience with CRM or referral tracking systems

What we're looking for:

• A clinically trained professional who enjoys community engagement and relationship building
• Strong ability to translate clinical knowledge into practical guidance for referral partners
• Consistent, reliable execution of outreach activities
• High level of organization and follow-through
• Comfort working within established outreach direction and priorities

EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Universal Health Services