Bilingual Office Manager

Job Description

Job Description

Pay: From $50,000.00 per year

MUST BE BILINGUAL IN SPANISH AND ENGLISH

Full-Time: Monday - Friday

LOCATION: CANTON, Georgia

Job Purpose

The Office Manager is responsible for the day-to-day administration and management of GHMS's Community Health Center Facilities. The essential duties of the Office Manager include the oversight of front office, patient intake, patient check-out functions; monitoring, assessing and improving patient flow activities; and facilities management. The Office Manager provides overall supervision and management of clinical practice, supports operations by ensuring a cohesive workforce that enables medical providers to examine and treat patients in an orderly and cost-effective manner. The Office Manager serves on the organization's Leadership Team.

Duties and Responsibilities

• Oversees all administrative and financial matters pertaining to front office functions at the assigned Community Health Center Facility.
• Manages all daily operational activities that affect Accounts Receivable (A/R) and Collections.
• Monitors patient accounts and takes appropriate action in order to resolve high balances as needed.
• Conducts patient financial counseling, addresses patient complaints in coordination with GHMS's Quality Improvement Manager, and closely monitors daily operations to ensure optimum customer service and service quality.
• Ensures the daily cash receipts are accurately and appropriately prepared and reconciled, and that daily deposits are made as scheduled.
• Monitors facility patient schedule to ensure patient flow, and provider coverage.
• Manages front office, check-out, patient appointment scheduling, personnel at assigned CHC facility.
• Ensures necessary personnel present each day, serve as backup as needed.
• Manages facility maintenance/physical plant issues at assigned CHC facility. Ensures building machinery/equipment is maintained and in working order.
• Serves as Site Safety Officer.
• Manages Patient Assistance Program at satellite sites. Maintains adequate drug sample inventory.
• Monitors and records medications/vaccines storage and temperatures as needed at satellite sites.
• Ensures vaccines are inventoried and reported as needed at satellite sites.
• Manages the acquisition of supplies and equipment necessary to support all clinical and administrative activities.
• Sorts and distributes the assigned CHC facility's mail.
• Coordinates Spirit Team activities, Vendor lunches, monthly meetings in conjunction with other CHC Sites.
• Ensures all organizational policies and procedures are followed appropriately.
• Ensures the effective flow of information for timely management decisions.
• Follows Corporate, Ethical, and HIPAA policies and procedures to ensure the confidentiality of all GHMS and patient information.
• Effectively practices teamwork, respect for supervisor and coworkers, good attendance and punctuality. Properly requests time off as needed per GHMS policies and procedures.
• Performs other duties and tasks as assigned to promote optimal healthcare to patients of GHMS.

Job Type: Full-time

Benefits :

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Language :

• Spanish
• English

Work Location: Canton, GA

We are proud to have been serving the community since 1979 as a provider of the highest quality medical care to everyone in our service area – regardless of income level, insurance status or language spoken.

We have eight locations in Bartow, Cherokee, Dawson, Forsyth and Hall counties and offer a wide array of general and specialized medical services to our patients. Our staff and providers are deeply committed to partnering with our patients to help them achieve the very best health outcome.

Company Description

We are proud to have been serving the community since 1979 as a provider of the highest quality medical care to everyone in our service area – regardless of income level, insurance status or language spoken.\r\n\r\nWe have eight locations in Bartow, Cherokee, Dawson, Forsyth and Hall counties and offer a wide array of general and specialized medical services to our patients. Our staff and providers are deeply committed to partnering with our patients to help them achieve the very best health outcome.