Operations and Strategy Administrative Floater

Administrative Support Position

This position is designed to provide high-quality administrative support for the Communications (COMMS) team and Strategic Operations and Solutions (SOS) team, Chief Infrastructure Officer (CIO), and the CORA Team. By functioning as an administrative floater within these teams, this position acts as a highly adaptable resource that provides temporary, on-demand support and coverage across Operations and Strategy to ensure seamless operations.

Primary Job Duties Include:

• Shared General Administrative Support for Operations and Strategy Teams - The PAII handles general administrative overflow that applies to COMMS, SOS, and Chief Infrastructure Officer.

• Designated Administrative Responsibilities - Provides high-level administrative, operational, and coordination support across Communications (COMMS), Strategic Operations & Solutions (SOS), CORA, and for the Chief Infrastructure Officer (CIO), including inbox management, meeting logistics, data reporting, software procurement, and records coordination.

• Other duties as assigned - Backup support to the Executive Assistant (EA) of Operations and Strategy and Other duties as assigned.

Minimum Qualifications:

Option 1: Experience Only :

Five (5) years of relevant experience working for the Department of Human Services or other State agencies and providing administrative or executive support to multiple teams, managers, or senior leaders, including calendar management, meeting coordination, correspondence, and document preparation. Including experience in customer service or stakeholder support, with a demonstrated ability to communicate professionally and respond effectively to diverse internal and external audiences. Managing confidential or sensitive information with professionalism. Experience supporting functions related to communications, operations, compliance, public records, infrastructure, or human resources would be especially valuable. Experience with project management/coordination

OR

Option 2: Education and Experience:

A combination of related education and/or relevant experience working for the Department of Human Services or other State agencies, and providing administrative or executive support to multiple teams, managers, or senior leaders, including calendar management, meeting coordination, correspondence, and document preparation. Including experience in customer service or stakeholder support, with a demonstrated ability to communicate professionally and respond effectively to diverse internal and external audiences. Managing confidential or sensitive information with professionalism. Experience supporting functions related to communications, operations, compliance, public records, infrastructure, or human resources would be especially valuable. Experience with project management/coordination equal to five (5) years

Substitutions

• Additional appropriate education will substitute for the required experience on a year-for-year basis.
• Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.

Preferred Qualifications:

• Adaptability and Flexibility: Ability to quickly adjust to changing priorities, provide support across multiple teams, and step into different administrative functions
• Organizational Skills: Strong ability to manage multiple assignments, maintain accurate records, coordinate schedules, and support recurring operational responsibilities with attention to detail.
• Communication Skills: Excellent written and verbal communication skills with clear and professional correspondence.
• Customer Service Orientation: Provides responsive, high-quality support to staff, leadership, and stakeholders while maintaining professionalism and confidentiality.
• Collaboration and Teamwork: Ability to work effectively across diverse teams
• Administrative and Technical Proficiency: Experience with office administration, calendar management, document preparation, meeting coordination, and proficiency in office software and collaborative technology platforms.
• Problem-Solving and Initiative: Independently resolve routine administrative challenges to maintain workflow continuity.
• Time Management and Prioritization: Balance competing demands, manage shifting deadlines, and maintain productivity in a fast-paced environment.
• Confidentiality and Professional Judgment: Demonstrate ability to handle sensitive information with discretion, particularly when supporting executive staff and compliance-related functions.
• Knowledge of Government or Public Service Operations (Preferred): Familiarity with state agency procedures
• COWINS Partnership Agreement: Relevant years of State service, prorated for part-time, that contribute to a candidate's position-related knowledge, skill, ability, behavior, or other posted competency should be considered as a preferred qualification and given weight under the process.
• TRANSFERS ONLY : Relevant years of State service will be considered as a preferred qualification and given the weight of at least 15% of the overall score under the process.

Conditions of Employment:

• Standard background check and reference check required
• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:
• Disclose that information on the application.
• Explain why the prior termination or resignation should not disqualify you from the current position.
• Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

Important Note: Please review your application to ensure completion. For the most equitable applicant experience, CDHS's hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process.