Customer Service Representatives

Announcement

Details


Open Date
08/07/2026


Requisition Number
PRN17327N


Job Title
Customer Service Representatives


Working Title
Store Clerk


Career Progression Track
S00


Track Level
S1 - Entry Level Support


FLSA Code
Nonexempt


Patient Sensitive Job Code?
No


Type
Non Benefited Staff / Student


Temporary?
No


Standard Hours per Week
1-19


Full Time or Part Time?
Part Time


Shift
Day


Work Schedule Summary


This position is up to 19 hours per week and may require weekends and some evenings. Scheduling depends upon other staff member's availability. Store hours of operation: Tuesday, Thursday, Friday, Saturday, Sunday 10-5 and Wednesday 10-8

Is this a work study job?
No


VP Area
Academic Affairs


Department
00073 - Utah Museum of Fine Arts


Location
Campus


City
Salt Lake City, UT


Type of Recruitment
External Posting


Pay Rate Range
13.65


Close Date
10/09/2026


Priority Review Date (Note - Posting may close at any time)
08/21/2026


Job Summary


The Utah Museum of Fine Arts (UMFA) Store seeks a highly motivated, dependable, and creatively minded individual to support the team while working in an energetic and collaborative environment.

The UMFA is the state and the University fine arts museum, serving as a vital cultural resource for Utah and the broader region. Established in 1914, the Museum stewards an encyclopedic collection of more than 22,000 objects representing 5,000 years of human creativity across the globe. Through its exhibitions, programs, and collections, the UMFA advances understanding of the visual arts and their role in shaping and reflecting the human experience.

Under the supervision of the Store Manager the Store Clerk's primary responsibility is to deliver excellent customer service by welcoming patrons to the store, maintaining displays, processing accurate transactions in our point-of-sale system, and sharing basic vital information about the Museum with our guests.

Responsibilities


Provide excellent customer service to Museum guests

a. Greet each guest with a friendly face and helpful attitude

b. Ability to multi-task and prioritize

c. Accurately process store transactions

d. Answer phone calls professionally

e. Complete cleaning and stocking duties while remaining aware of customer needs

Demonstrate museum knowledge

a. Responsible for general knowledge of Museum operations

b. Awareness of current exhibitions and programs

c. Receives updates via email, reviews general calendar and responds to email correspondence

d. Proficient in selling memberships and member benefits

e. Assist customers with calendar, exhibition, program and event questions

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Customer Service Representative, I: Requires little to no related experience.

Preferences


A successful candidate possesses exceptional customer service skills, is reliable and dependable, and is a self-starter with a dedication to quality, presentation, and cleanliness.


Previous experience in retail or another customer driven environment is preferrable.


Special Instructions Summary


Please include a list of availability and/or a class schedule.

Additional Information


The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at View phone number on click.appcast.io for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at View phone number on click.appcast.io or View phone number on click.appcast.io or University Human Resource Management at View phone number on click.appcast.io if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page .

Online reports may be submitted at

This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.