Customer Service Representative II
Brady
Customer Service Representative
We are looking for an experienced, autonomous, and tech-savvy Customer Service Representative to champion our customer experience. In this role, you will act as a primary advocate for our highest-value accounts and a critical anchor for our team. You will thrive in a fast-paced environment and excel at navigating complex technical requests, multi-channel queues, and regulatory requirements.
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality by helping elevate the rest of the team.
Daily Responsibilities Include:
- Advanced Order Administration: Validating and processing high-volume, multi-channel requests (phone, email, and digital chat) for complex new orders, custom quotes, samples, and pricing adjustments.
- Compliance Guidance: Assisting customers in the thorough completion of specialized local, state, and federal forms required for proper transaction recording.
- Complex Problem Resolution: Independently investigating root causes of customer friction, troubleshooting sophisticated billing/credit issues, and offering foundational product design recommendations.
- Cross-Department Coordination: Collaborating directly with internal departments to gather technical specifications or resolve systemic issues on behalf of the customer.
- Peer Mentorship: Taking an active role in orienting, training, and mentoring incoming customer service representatives to support team goals.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Service Representative II in Salt Lake City, UT vacancy
$23 - $25 per hour
**This role is not open for submissions from outside staffing agencies** Customer Service Representative II What Brought You Here Pay:$23-$25/hour depending on experience Weekly pay every Friday! Bonus: Opportunities for monthly and quarterly bonus based on...SuggestedWeekly payTemporary workWork at officeImmediate startMonday to FridayTrulite
Salt Lake City, UT4 days ago- ...Customer Service Representative II Thatcher Company Inc - Salt Lake City, UT 84104 Overview Position Type Full Time Job Shift Day Description Make a meaningful difference: At Thatcher Chemical, with facilities across the nation, our manufacturing teams create...SuggestedPermanent employmentFull timeTemporary workWork at officeShift work
- ...Customer Care Representative II Job Locations US-UT-Salt Lake City ID 2026-8092 Category Homebuilding Operations... ...Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the...SuggestedFull timeTemporary workWork at officeLocal areaWork from homeFlexible hoursWeekday work
MDC Holdings
Salt Lake City, UT6 days ago - ...Customer Service Associate II Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers. Your...SuggestedContract workPart timeLocal area
Dollar Tree
Salt Lake City, UT15 days ago $15.75 - $18.5 per hour
...Remote Hours: Monday - Friday, 11:30 am ET - 8:00 pm ET What Customer Service Operations contributes to Cardinal Health Customer Service... ...research and problem/dispute resolution. Job Summary The Representative II, Customer Service Operations processes orders for...SuggestedHourly payContract workTemporary workWork experience placementLocal areaImmediate startRemote workMonday to FridayFlexible hoursCardinal Health
Salt Lake City, UT15 hours ago- ...Office Assistant II - Elementary The job of Office Assistant 2 is done for the purpose of providing clerical and technical administrative... ...size requirements are accurate. Attends department and/or in-service meetings for the purpose of conveying and/or gathering...Work at officeImmediate start
Alpine School District
Salt Lake City, UT4 days ago $76.6k - $121k
...Position: Field Sales Representative II Job Description: Are you passionate about... ...contract manufacturers and commercial customers through a global network. What You... ...chain management and other value-added services. Requires experience interacting with...Hourly payFull timeContract workTemporary workWork experience placementWork at officeRemote workWorldwideArrow ECS
Salt Lake City, UT2 days ago- ...relationships with coworkers, clients, members, providers and customers Required Education: Associate's Degree of equivalent experience... ...5 roles: Chief Medical Officer VP Healthcare Services VP, Network Management & Operations VP, Quality & Growth...Temporary workWork at officeLocal areaRemote work
Saviance
Salt Lake City, UT2 days ago - ...Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and letu2019s create an inviting shopping experience for our customers. Your Role: As a Customer Service Associate...Contract workPart timeLocal area
Dollar Tree
West Valley, UT4 days ago $15.75 - $18.5 per hour
...EST to 9:00pm EST & will also involve Saturday hours. What Customer Service Operations contributes to Cardinal Health Customer... ...providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution...Hourly payFull timeContract workTemporary workWork experience placementWork at officeLocal areaImmediate startRemote workWork from homeMonday to FridayFlexible hoursShift workCardinal Health
Salt Lake City, UT22 hours ago$27.92 - $37.29 per hour
...technologies ensures that we remain at the forefront of the Energy-as-a-Service sector. We believe in growth—not just for our business, but for... .... Overview The Technical Services Building Systems Specialist II (BSS II) is a skilled member of the Technical Services (TS) team...Full timeWork at officeRemote workENFRA
Salt Lake City, UT2 days ago$13 - $14 per hour
...fuel, food, truck maintenance and essential services. Now a part of the bp family, TA is... ...convenient, one-stop shopping experience to our customers. We carry a wide selection of name-brand... ...and even clothing and gifts! The Cashier II is key member of the store team primarily...Hourly payContract workLocal areaFlexible hoursNight shiftTravelCenters of America
Salt Lake City, UT4 days ago- ...custodian, and reconcile holdings and cost basis on new and transferred accounts # Provide superior internal and external client service by anticipating client needs, managing expectations and delivering quality product in a timely manner # Trains, mentors and assists...Permanent employmentTemporary workWork experience placementFlexible hours
Corient Capital Partners
Salt Lake City, UT8 days ago $76.86k - $102.62k
...Senior Service Sales Representative The Senior Service Sales Representative is responsible for determining customer needs, developing and estimating project solutions for HVAC, Controls, Mechanical, & Electrical including service agreements for commercial and industrial...Temporary workWork at office- Overview Storage Support System Administrator II / III Job ID: TAP00153 Position: System Administrator II / III Location: Bluffdale, UT Category: Technical Clearance Requirement: Active TS/SCI with Polygraph (most recent poly within the last 7 years) Certification Requirement...Temporary workFor contractorsFlexible hours
$73.04k - $82.85k
.... Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of... ...team. What you’ll do As a Sales Development Representative, you will be responsible for prospecting and identifying...Hourly payFull timeWork at officeImmediate startRemote workWork from home3 days per week$21 per hour
Accounting Coordinator II - Supplier Set up/Management Summary: The Accounting Coordinator II is responsible for performing a variety... ...within all levels of the organization (peers, work groups, customers, supervisors) Qualifications H.S. diploma/GED required. High School...Hourly payWork at officeRyder
Salt Lake City, UT21 hours ago$46k
...Information Position Title Position Title IT Support Specialist II Requisition Number Requisition Number S02430P Position Category... ...designated academic area as part of the Integrated Technology Support Services ( ITSS ) team, providing timely support to faculty and staff...Full timeWork at officeLong distance$20.1 - $30.1 per hour
...Vehicle Operations Job Profile: Commercial Services Specialist II (Management Level, Individual... ...effective communications and ensure customer requirements are met. Work with posting... ...floor price information from account representative and enter it into computer system. In...Hourly payWork at officeRemote workVisa sponsorshipFlexible hoursShift workCAI Cox Automotive Corp Svcs., LLC
Woods Cross, UT4 days ago$19.39 per hour
...Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures...For contractorsWork at officeLocal area$21.5 per hour
Phlebotomist II - West Valley, UT, Monday to Friday, 8:00 AM to 5:00 PM Pay range: $21.50+ per hour Salary offers are based... ...6 Holidays plus 1 "MyDay" off * FinFit financial coaching and services * 401(k) pre-tax and/or Roth IRA with company match up to 5% after...Hourly payFull timePart timeMonday to FridayFlexible hours$158.95k - $220k
...advocacy groups, and collaborating with cross-functional partners (e.g., Reimbursement and Access, Regional Science Managers) to address customer needs and market dynamics. The MS also supports sales success through participation in congresses, regional meetings, and other...Local area- ...Description Job Description SGI Global is seeking a Clerk (Clerk II) to support The US Attorneys Office, District of Utah. The... ...courteous and tactful manner. Must possess a cooperative, "customer service" mentality and the ability to handle multiple projects at the...Work at officeLocal area
- ...Position : Call Center Representative Location : Salt Lake City, UT Duration : 12 Months Total Hours/week : 40.00... ...Shift Client: Medical Device Company Job Category: Customer Service Level of Experience: Entry Level Employment Type:...Contract workWork at officeFlexible hoursShift workDay shift
MILLENNIUMSOFT
Salt Lake City, UT2 days ago $23 per hour
...Customer Service Representative The Customer Service Representative will be responsible for answering phone calls, replying to emails, to answer questions, solve problems, quote, enter orders, sourcing, leveraging pricing with vendors and promoting our organization'...Work at officeRemote workDGI Supply
Salt Lake City, UT15 hours ago- ...Phlebotomist Technician I Or II Schedule: 7-On/7-Off 12:00 PM - 10:30 PM Training Schedule: Monday Friday 12:00 PM - 8:30 PM... ...Maintains open and accurate communications pertaining to laboratory services with health care providers and patients. The position includes such...Work at officeImmediate startMonday to Friday
ARUP Laboratories
Salt Lake City, UT15 hours ago $750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...Part timeCasual workRemote workFlexible hoursAFG
Millcreek, UT3 days ago- ...Job Description Job Description Patient Service Representative II Granger Medical Clinic has an immediate opening for a full-time Patient... ...of contact with the patients, excellent communication and customer service skills are essential. Knowledge, Skills, and...Full timeTemporary workWork experience placementWork at officeLocal areaImmediate startFlexible hours
- ...Customer Service Representative (CSR) Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR)....Work at officeMonday to Friday
WaFd Bank
Salt Lake City, UT15 hours ago $25 per hour
...Customer Service Representative As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing...Hourly payFull timeMonday to FridayFlexible hoursShift workNight shiftGraybar
Salt Lake City, UT3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative II. Be the first to apply!
Related searches
- card services representative Salt Lake City, UT
- immediate hire customer service representative Salt Lake City, UT
- customer service representative ii Salt Lake City, UT
- licensed insurance customer service representative Salt Lake City, UT
- inside customer service representative Salt Lake City, UT
- client service representative Salt Lake City, UT
- export customer service representative Salt Lake City, UT
- virtual customer service associate Salt Lake City, UT
- customer solutions specialist Salt Lake City, UT
- client service officer Salt Lake City, UT