Care Manager

Job Description

Job Description

Job Title: Care Manager (Pharmacy Tech Training Provided) - Entry level

Location: Southfield, MI (Hybrid/Remote after training and meeting performance metrics – ~90 days) 
Job Type: Full-Time

Schedule:

• During training: 9:30 AM – 5:00 PM
• After training: Flexible options:

• 8:00 AM – 4:00 PM 
• 9:00 AM – 5:00 PM 
• 10:00 AM – 6:00 PM 
• Or 8:00 AM – 6:00 PM (4 days/week) 

• Monday–Friday (no weekends unless opting for 4-day schedule) 

Transform Patient Care with EPIC Health

At EPIC Health, we’re not just improving healthcare—we’re redefining it. We believe every patient deserves personalized, comprehensive care that delivers real results.

As a Care Manager, you’ll play a vital role in supporting patients with medication management, care coordination, and overall health outcomes. No pharmacy technician license? No problem. We provide training and support to help you obtain your temporary Pharmacy Technician license and grow within the role.

If you have a background in healthcare and a passion for helping patients navigate their healthcare journey, this is your opportunity.

What You’ll Do

Medication Support & Coordination

• Review and document patients’ medication histories for accuracy and completeness. 

• Assist in coordinating medication refills, prior authorizations, and delivery services.
• Support pharmacists and providers in identifying discrepancies or concerns. 

Patient Education & Engagement

• Educate patients on medication use, adherence strategies, and general care plans. 
• Serve as a primary point of contact for patient questions and support. 
• Proactively follow up with patients to ensure adherence and continuity of care. 

Care Management & Transitions

• Support patients through transitions of care (discharges, new diagnoses, etc.).
• Coordinate across providers, pharmacies, and care teams to ensure seamless care. 
• Identify and address barriers to care, improving access and outcomes. 

Documentation & Systems

• Maintain accurate, up-to-date patient records in the EHR system.
• Document all patient interactions, interventions, and care coordination efforts.

Compliance & Quality

• Ensure adherence to HIPAA and healthcare regulations.
• Participate in quality improvement initiatives focused on patient outcomes and safety. 

What You Bring

Required Qualifications

• Experience in healthcare, patient care, patient coordination, or similar healthcare roles.

• Strong communication and interpersonal skills.
• Ability to manage multiple patients and tasks in a fast-paced environment. 
• Comfortable using technology, including EHR systems (training provided). 

Preferred Qualifications

• Experience in long term care facilities, hospital settings, medication management, or chronic disease management.
• Previous experience working with high-risk or complex patient populations.
• Interest in obtaining a Pharmacy Technician license (training and support provided).

What We Provide

• Pharmacy Technician Training & Licensing Support (including temporary license pathway)
• Career Growth Opportunities within care management and pharmacy services
• Competitive Compensation
• Comprehensive Benefits (medical, dental, vision)
• 401(k) Retirement Plan
• Paid Time Off & Holidays
• Collaborative, mission-driven environment

Ready to Make an Impact?

If you’re passionate about helping patients navigate their care and want to grow into a pharmacy-focused role, we’d love to meet you.