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Medical Billing Specialist

Serv Recruitment Agency, Ltd.

Medical Billing Specialist

Southwest Women's Oncology Team is growing fast and looking for a dedicated and driven Medical Billing Specialist to join the team!

Join our mission to empower women's health: At Southwest Women's Oncology (SWWO), we are dedicated to helping women triumph over gynecologic illness through compassion, commitment, and exceptional care. As New Mexico's leading gynecologic treatment center, we combine expertise and compassion to offer each patient the personalized care they deserve. Our state-of-the-art treatment center offers the highest quality care for patients of all ages and medical needs. We are leaders in diagnosing, treating, and defeating gynecologic cancer. Our expert medical team, led by Dr. Karen Finkelstein, offers more than 100 years of combined experience in delivering superior medical treatment in a deeply supportive environment. SWWO is also proud to be a fellowship training partner with the University of New Mexico, fostering the next generation of gynecologic oncologists through hands-on education and mentorship. This partnership reflects our commitment to advancing the field of gynecologic oncology and ensuring the highest standard of care for our patients.

Position Responsibilities:
  • Actively follow up on delinquent insurance claims, ensuring timely resolution.
  • Investigate and resolve discrepancies, claim denials, and handle appeals for all patient accounts.
  • Address patient inquiries regarding billing, insurance, and payment concerns with empathy and professionalism.
  • Oversee patient accounts, including collections and payment plans.
  • Perform other related duties as assigned by management.
Qualifications:
  • Minimum of 3 years of experience in medical billing; oncology billing experience is highly preferred.
  • In-depth understanding of third-party insurance, government payers, and physician billing/reimbursement processes.
  • Strong knowledge of posted charges, payments, and adjustments.
  • Proven experience with insurance precertification and verification processes.
  • Familiarity with CMS billing guidelines and compliance.
  • Experience working with patient advocacy programs.
  • Ability to collaborate effectively in a team environment.
  • Professional and service-oriented demeanor when handling patient calls.
  • Oncology billing experience is preferred but not mandatory.
  • Proficient in medical billing software, credit card payment processing, and Microsoft Office Suite (Word, Excel).
  • Demonstrates a genuine passion for delivering exceptional care, consistently striving to exceed client expectations while ensuring their comfort, well-being, and satisfaction

Our dream teammate will have access to:

  • Competitive salary
  • Excellent benefits; medical, dental, vision, PTO, and 401K
  • High performance concierge culture
  • Performance center complete with a full AI gym suite, recovery modalities, group fitness classes, and body composition tracking, and state of the art aesthetic modalities.

Location: Albuquerque, New Mexico Job Type: Full-time + On Site

Vacancy posted 5 days ago
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