Ground Support Equipment Specialist (SEA)

Job Description

Job Description

Company Description

McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive.

Our Values
Safety, Mutual Respect, Service, Accountability, Integrity, Pride

Pay Range

$22.69-$31.76/hour 

Compensation is determined by several factors, including location, relevant experience, skill level, and internal equity.  Please note, we don’t typically hire above midpoint. 

Benefits That Help You Soar
Joining #TeamMcGee opens the runway to a full suite of rewards designed to help you thrive on the ground and explore the world above it.  Some benefits can vary based on location, employment status, or length of employment.

•    Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines, & Horizon Air…explore the world on us!
•    Comprehensive medical, dental, & vision insurance.
•    401(k) with company match.
•    Company provided life insurance.
•    Opportunity to earn additional pay each quarter based on performance.
•    Generous holiday pay and paid time off.

Job Description

The Ground Support Equipment (GSE) Specialist is responsible for completing GSE inspections, ensuring equipment is appropriately maintained, and ensuring third parties repair equipment in a timely and effective manner. In addition, this role will provide coaching and guidance for safe and effective use of GSE, provide recommendations and update training material,s and provide support and guidance with GSE standardization within the environment. This role interfaces frequently with multiple team members, internal and external customers, as well as various departments within the organization.

• Ensure end-to-end process management of the Ground Service Equipment (GSE) process for McGee Air Services.
• Ensure GSE allocations remain at required levels and escalate any equipment deficiencies to station leadership.
• Ensure GSE is properly staged at gates and at remote locations to ensure safe on-time operation.
• Inspect for and clean Foreign Object Debris (FOD) out of the GSE to ensure it is safe to operate.
• Ensure the quality and accuracy of Ground Service Equipment (GSE) daily reports and equipment allocations.
• Ensure audits are done with accuracy and in alignment with McGee standards and operating guidelines.
• Complete investigations of irregularities in equipment performance, identify equipment use or service failure trends, and submit recommendations for equipment standards and process improvement.
• Ensure that all identified equipment issues are properly entered into the system and scheduled for repair.
• Develop relationships with GSE providers and GSE program management staff within assigned locations.
• Monitor 3rd party GSE vendor performance to ensure equipment is repaired within SLA's and returned to operation in proper working condition.
• Evaluate, identify, and communicate safety issues with GSE and the operating environment. Escalating as appropriate to ensure a best-in-class GSE environment.
• Educate teammates on the appropriate use of equipment to ensure safety, reliability, and proper use.
• Manage the equipment return to use process to ensure that when equipment returns from repair, it is in the appropriate working condition.
• Other duties as assigned.

Qualifications

• General understanding of Ground Support Equipment (GSE) and inspection guidelines to assess fitness for operation
• Two (2) years of airline experience with proven skills in station operations, including one of the following areas: cargo handling or ground operations
• Strong verbal and written communication and interpersonal skills are required
• Professional work ethic and demonstrated ability to work with all work groups
• Proven ability to work with customers, teammates, and third-party GSE vendors
• Ability to work autonomously with a genuine desire to help others
• Able to successfully communicate with internal and external departments
• Ability to obtain and maintain necessary Port, Customs, and DMV driving clearances for applicable credentials
• Flexibility to work varied shifts to include overnights, weekends, and holidays
• Valid driver's license
• High school diploma or equivalent
• Must be at least 18 years of age
• Must be authorized to work in the U.S.

Additional Information

This job description outlines the essential functions and requirements for this position. Team Member must be able to perform these key responsibilities, with or without reasonable accommodation, unless doing so would cause undue hardship to the Company. 

Pre-Employment Requirements

Employment is contingent upon successful completion of applicable pre-employment requirements. Depending on the position, these may include a criminal background check, drug test, driving record review, employment verification, and other job-related screenings.

Any criminal background check will be conducted after a conditional offer of employment and in accordance with applicable federal, state, and local laws. Criminal history is not an automatic disqualifier for employment, and any employment decision involving criminal history will be made in accordance with applicable law.

To learn more about your rights under Washington's Fair Chance Act, please review the Washington Attorney General's Fair Chance Act Guide.

Airport Badge Requirements

Important notification for roles working at or requiring access to an airport: Team Members will be required to obtain and maintain a SIDA badge issued by the airport authority.  Depending on the role you may also be required to obtain a US Customs seal and/or USPS security clearance. If a Team Member does not qualify for or has the necessary clearance revoked, the employee will be terminated.

EEO Statement

McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.

Equal Opportunity Employer/Veterans/Disabled

McGee Air Services- An Alaska Air Group Company