Office Administrator for Process Serving Agency

Benefits:

401(k) matching

Bonus based on performance

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Benefits & Perks

Opportunity for growth within a small, fast-paced company

Flexible scheduling options

Competitive compensation

Job Summary We are seeking a full-time, on-site Service Department Administrator for our Process Serving division, located in Rochester, NY. This role is integral to the smooth operation of our legal support services. As the Service Department Administrator, you will manage key administrative functions related to process serving. Responsibilities include document handling, client communication, affidavit generation, invoicing, and supporting compliance protocols as outlined in training.

Key Responsibilities

Accurately enter case-specific information and documentation into proprietary software

Organize, maintain, and prepare case files for internal and external review

Generate and review affidavits of service in accordance with legal standards

Provide cross-departmental administrative support as needed

Communicate effectively with clients and process servers to facilitate service completion

Perform skip tracing to locate individuals as required

Review internal documentation to ensure accuracy and completeness

Prepare and issue client invoices upon completion of services