Spa Assistant Manager

Spa Assistant Manager

Are you inspired by nature, human connection, and the beauty of Big Sur? At Post Ranch Inn, we believe the employee experience is just as important as the guest experience. This is more than a job—it's an opportunity to grow your career in one of the most breathtaking settings in the world. We are seeking a Full-Time Spa Assistant Manager to help lead spa operations, support team development, and deliver exceptional guest experiences in a luxury environment.

Essential Duties & Responsibilities

• Deliver exceptional guest service and uphold spa standards
• Support daily spa operations and compliance with company and safety standards
• Assist with departmental initiatives and team support
• Supervise spa therapists and coordinate guest appointments
• Support spa reception, guest communications and spa retail
• Perform opening and closing procedures
• Perform other tasks as assigned

What We're Looking For

• Strong leadership, communication, and organizational skills
• Guest-focused mindset with a passion for wellness and hospitality
• Ability to remain professional and solution-oriented in a fast-paced environment
• Ability to work independently and exercise sound judgment

Qualifications & Technical Skills

• 2+ years of spa, hospitality, or supervisory experience; luxury hospitality preferred
• High school diploma or equivalent required; college or secondary education preferred
• Experience with spa or hospitality software and intermediate level computer skills are desired
• Familiarity with scheduling, appointment management, and payroll processes desired

Work Environment & Schedule

• On-site
• Flexible availability, including evenings, weekends, and holidays
• Ability to stand, walk, bend, reach, and move throughout the spa environment for extended periods of time
• Ability to lift, carry, push, and/or move items weighing up to 50 pounds
• Ability to adapt to a fast-paced hospitality environment while maintaining professionalism and service standards
• Ability to perform the essential functions of the position with or without reasonable accommodation

What You'll Gain

Unmatched Work Environment - Ocean views, natural surroundings, and a setting that promotes balance and well-being.

Career Growth - Hands-on leadership experience in a world-class luxury resort with opportunities for professional development.

Collaborative Culture - A close-knit team built on respect, teamwork, and shared success.

Meaningful Work - Create memorable guest experiences for visitors from around the world.

Housing & Commute Support - Subsidized employee housing is available for this position. Applicants who do not require housing may qualify for commute earnings support, where applicable.

Compensation, Benefits & Perks

At Post Ranch Inn, we believe in supporting our employees both professionally and personally. In addition to working in one of the most breathtaking locations in the world, team members enjoy a comprehensive benefits package designed to promote well-being, work-life balance, and long-term growth.

• Competitive pay: $27.00–$30.00/hour
• Medical, dental, and vision insurance
• Paid vacation and sick time
• Bereavement leave
• 401(k) with employer matching
• Cell phone reimbursement
• Employee discounts across the property
• Exclusive Guest Experience Stays to enjoy the property as our guests do
• Discounted rates at our sister property, Cavallo Point Lodge

In addition, this position offers the opportunity to live and work in Big Sur through available employee housing or qualify for commute earnings support when applicable.

About Post Ranch Inn

Post Ranch Inn is an internationally acclaimed luxury resort consistently recognized among the world's best destinations. Perched along the dramatic cliffs of the Big Sur coastline, the property offers breathtaking ocean views, intimate guest accommodations, award-winning dining, and wellness experiences designed to reflect the beauty and spirit of California's central coast.

With a strong commitment to sustainability, exceptional hospitality, and personalized service, Post Ranch Inn creates memorable experiences for guests from around the world. From the renowned Sierra Mar restaurant to spa and wellness offerings that promote relaxation and renewal, every aspect of the property is thoughtfully designed to provide a unique and meaningful luxury experience.

At Post Ranch Inn, employees are an essential part of that experience. Team members are encouraged to grow professionally while contributing to a culture built on respect, wellness, and excellence.