Procurement Specialist - Operations (US/Europe, Remote)

Procurement Specialist - Operations (US/Europe, Remote)

Location: Remote, US (preferred), Europe (max 6h time difference to EST) | Full-time

Why to Apply

WebPros is committed to empowering businesses worldwide through cutting‑edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing. Since our founding in 2017, we’ve rapidly grown into a global leader, expanding our robust portfolio to include industry‑defining brands such as cPanel & WHM, Plesk, WHMCS, SolusVM, NIXStats, XOVI, SocialBee, Sitejet, and Comet Backup.

Today, we power 85 million+ websites across 900,000+ servers worldwide, backed by a 600+ strong team of dedicated professionals spanning multiple continents. At WebPros, we embrace a fully remote, borderless workplace with a focus on flexibility, autonomy, and work‑life balance.

Your Role

The Operations team supports internal processes across the company, and we’re looking for a detail‑oriented, organized, and resourceful Procurement Specialist to support procurement. This role ensures that purchasing workflows run smoothly from request to approval, and stakeholders across the organization get the tools and services they need with full compliance and accountability.

Your Impact in the First 180 Days:

30 Days :

• Get fully onboarded with our internal tools (e.g. Confluence, Jira, Slack, shared folders)
• Familiarize yourself with current procurement and vendor coordination processes
• Meet key cross‑functional stakeholders involved in procurement (Finance, Accounting, Legal, Engineering, etc.)
• Shadow live procurement cases and observe internal review and approval steps

60 Days :

• Begin managing smaller procurement requests independently with little oversight
• Establish working rhythms with Accounting, Legal, and stakeholders
• Identify opportunities to improve the flow of communication and clarity in handoffs

120 Days :

• Confidently support complex procurement requests by coordinating between teams and tracking progress in Jira
• Provide feedback on internal workflows based on real cases, especially where gaps or ambiguities affect turnaround
• Assist with maintaining procurement documentation and updating stakeholders on evolving best practices

180 Days :

• Act as a reliable coordination partner for procurement workflows, ensuring vendors are supported and internal processes are followed
• Champion consistent usage of internal tools and guidance, helping stakeholders engage the system effectively
• Collaborate with the Operations team to support future improvements or scale processes as needed

As a fully integrated member of the Operations team, you will play a key role in sustaining and evolving our procurement workflows. You will consistently collaborate across departments to ensure requests move smoothly from intake to execution, while identifying areas where tooling, documentation, and processes can be refined.

You’ll thrive here if you:

• Are highly organized, resourceful, and thrive in a fast‑paced environment
• Are passionate about process improvement
• Can comfortably engage with vendors and high‑level stakeholders
• Have experience working with global time zones and with cross‑functional teams
• Have proven experience in procurement/vendor management, and understand the basics of contract review

You might struggle here if you:

• Prefer working with a perfectly defined process or rigid hierarchy
• Find task management or documentation tedious
• Are uncomfortable juggling multiple stakeholders and shifting priorities
• Require frequent, detailed instructions before you can get started

How We Work

Team Setup & Location

We are a distributed, international team working across the US and Europe. Our current team consists of:

• VP of Operations (UK)
• Operations Manager (USA)
• 2x Operations Project Managers (Bulgaria)
• Developer Relations Manager (Bulgaria)

We believe diverse backgrounds make stronger operations.

Work Style & Communication

We embrace a remote‑first and async‑friendly work culture rooted in flexibility and autonomy.

• We rely on Jira and Slack to collaborate asynchronously across time zones
• The Operations team meets bi‑weekly, and we hold bi‑weekly 1:1s for direct report check‑ins
• While the Operations team sits within the Technology organization, our scope touches nearly every department
• We partner cross‑functionally to co‑create scalable processes and inclusive policies
• Team members are encouraged to take ownership, lead initiatives, and shape how we work

Tools We Use

• Jira : Project tracking, intake via Kanban boards, Ops Helpdesk
• Operations Helpdesk: Customer portal for internal service
• Confluence: Documentation
• Excel: Budget tracking (budget vs actuals)
• Slack: #ops‑team and async communication

Our Culture

WebPros is built on diversity, not just in principle but by design. We’ve grown through acquiring industry‑leading brands, bringing together teams from 42+ nationalities, 20+ countries, and 10+ brands.

We are a fully remote, async‑friendly company where transparency, open communication, and collaborative problem‑solving define how we work.

We are committed to fostering an inclusive, equitable workplace where every team member feels valued, heard, and supported because our diversity is our strength.

Benefits

• Remote‑first flexibility: Work from anywhere in US/Europe (or hybrid in available offices)
• Health Insurance: public or private coverage, depending on your location
• Learning Support: Udemy subscription & peer learning
• Team Culture: Regular team and on‑site company events

Your Hiring Experience

Hi, I’m Radostina, your Talent Partner at WebPros. I’ll guide you through the interview process, ensuring a clear, transparent, and meaningful experience.

Interview Process

• Intro Chat (30 min) : An informal chat with Radostina, your Talent Partner, designed to get to know you better. We’ll discuss your background, motivations, and career aspirations while providing a clear overview of WebPros, the team structure, and what you can expect throughout the hiring process.
• Manager Interview (45 min) : A chat with Justine, your Hiring Manager, focused on evaluating your skills and experience, communication style, and alignment with the role.
• Team Interview (60 min) : Join your Hiring Manager and 2–3 cross‑functional team members or stakeholders you’ll collaborate with in the role. This session explores team alignment, collaboration style, and interpersonal dynamics, while also gathering multiple perspectives on how you would contribute to the team.

Our Commitment to a Diverse & Inclusive Culture

At WebPros, we want every team member to feel excited to bring their full, authentic self to work. Our strength lies in the diversity of our people, with different backgrounds, perspectives, and experiences driving innovation and making us stronger together.

We are committed to ensuring equitable opportunities, pay, and support for all employees, regardless of identity, background, or circumstances. We foster a culture of belonging, respect, and psychological safety, where everyone feels valued, heard, and empowered to contribute meaningfully and grow.

Discrimination of any kind, including sexism, racism, xenophobia, homophobia, transphobia, ableism, and ageism, has no place here. By embracing differences and championing inclusivity, we create an environment where everyone can thrive.

We are looking forward to your application!

Best,

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Purchasing

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