Office Coordinator - Oncology

Office Coordinator - Oncology

Work where every moment matters. Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what they do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. The Office Coordinator will provide coordination of patient service within the Oncology Practice. The Office Coordinator performs a variety of clerical duties including but not limited to: scheduling of appointments, managing provider templates, managing resident/fellow rotation schedules, supporting the front office staff, running standard department reports, and managing department's referrals.

Responsibilities include but, are not limited to:

• Oversee all front office functions and maintains department organization
• Perform various administrative functions including phones, scheduling appointments, referrals, managing reporting, and other related computer tasks
• Manage provider templates and meeting schedule
• Support front office staff questions and coverage
• Support and manage lean daily huddle board
• Communicates effectively and acts as a liaison between office personnel, physicians, patients, hospital personnel, and patient accounts
• Researches and obtains prior authorizations and resolution to missing charges and other documents to facilitate efficient billing procedures and operations
• Assists patients and physicians regarding patient payment/billing concerns and notifies appropriate personnel to obtain resolution
• Provides lead coordination and expert knowledge of the electronic scheduling system

Qualifications:

• Education: High school diploma or equivalent
• Experience: 3 Years of Experience in a fast-paced medical office required. Epic experience preferred. Strong working knowledge of insurance requirements. Solid working knowledge of Microsoft Office software. Basic working knowledge of medical terminology. Ability to travel independently to satellite offices with or without advanced notice.

We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments, and community education to countless men, women, and children. We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Regular Standard Hours Per Week: 40

Schedule: Full-time (40 hours)

Shift Details: Monday-Friday