On-site IT Operations Lead & ServiceNow Queue Manager
Ardent MC
Ardent MC is seeking a skilled Deputy Project Manager / Desktop Technician Manager / Queue Manager to join our team in Rockville, MD. This on-site position involves supporting daily IT operations, managing desktop support teams, and ensuring efficient service delivery. The successful candidate will have a strong background in IT operations management and extensive experience with ServiceNow. This role offers an opportunity to make a significant impact while fostering a collaborative and innovative environment. #J-18808-Ljbffr Ardent MC
- ...seeking a Deputy Project Manager / Desktop Technician Manager / Queue Manager to join our... .... This is an on-site position in... ...will support daily IT operations by overseeing desktop... ...teams and managing the ServiceNow ticket queue. You... ...Serve as the primary lead for the ServiceNow...WebsiteServicenowLocal areaShift work
$110k - $160k
...Enterprise Cybersecurity and IT Risk Management Operations LeadBooz Allen HamiltonFull... ...Risk Management Operations Lead. This is a full-time role... ...tools, such as Archer and ServiceNow* Experience identifying operational... ...page on our Careers site and reviewing Our Employee...WebsiteServicenowFull timeContract workPart timeWork at officeLocal areaRemote work- Job Title Technical Project Manager Minimum qualifications Bachelor... ...field. Ability to work on-site at cleared facilities in the Washington... ...managing projects involving ServiceNow ITSM and/or ITBM applications.... .... Responsibilities Lead project teams by defining requirements...WebsiteServicenowLocal area
$145k - $155k
...is seeking an OpenText Operations Lead who will own Platform... ...Lead will direct change management, upgrades, performance... ..., Tier-1 help desk (ServiceNow), and security/ATO sustainment... ...; coordinate with IT/Ops to minimize... ...operations. Support on-site surge needs and hybrid...WebsiteServicenow$135k - $170k
...of Infrastructure Operations, Application Development... ...a Deputy Program Manager/Senior Solutions... ...Non-Remote / On-site only (Relocation... ...across enterprise IT operations, infrastructure... ..., automation, ServiceNow, endpoint... ...senior technical lead and trusted advisor...WebsiteServicenowHourly payFull timeContract workTemporary workFor contractorsWork experience placementRemote workRelocation package- ...remote) to users in HW, operating systems (Windows and... ...other standard end user managed tools, HW, and peripherals... ...and requests using ServiceNow. Has advanced technical... ...total employees at client sites across the U.S.. Since... ...Cloud, Cyber, Enterprise IT, Systems Engineering...WebsiteServicenowWork at officeRemote work
- LCG, Inc. is looking for a ServiceNow Developer, Associate to implement IT Operations Management solutions. The role involves developing solutions using best practices... ...is located in Rockville, MD, requiring on-site presence three days a week. Competitive compensation...WebsiteServicenow3 days per week
- Titan Technologies is seeking a Project Manager to oversee day-to-day performance across managed IT services in Maryland. The PM will manage service lines such... ...and IT service delivery, particularly with ServiceNow and ITIL frameworks. This position offers a chance...Servicenow
$44.5 - $51.17 per hour
...Location: Rockville, MD/Client site in Virginia Telework: Ad Hoc... ...content on NSF.gov and manages internal content on the NSF Employee... ...a ticketing system (built in ServiceNow and Microsoft Lists).... ...prototypes, and task flows, and leading usability testing to guide user...WebsiteServicenowHourly payPart timeRemote work- ...Technologies is a Global IT Services partner... ...will provide on-site assistance to end-... ..., software, and operating system issues and... ...monitor the individual queue to resolve routine... .... Update ServiceNow and other data repositories... ...with peers and management in IT and the...WebsiteServicenowContract workPart timeFor contractorsWork at officeImmediate startFlexible hours
$149k - $248k
## ServiceNow Associate Delivery DirectorApplylocations: US - VA, McLean... ...Secret**What You Will Do:*** Lead and ensure the successful... ...and business analysis, project management* Drive revenue of all... ...internal stakeholders* Business operations and/or strategic planning experience...WebsiteServicenowTemporary workLocal areaRemote workFlexible hours3 days per week- ...Title: End User Support (EUS) Operations Lead Job Type: Full-time... ...Dynanet started with a focus on IT infrastructure and... ...annual volume of 20,000+ ServiceNow tickets. This role manages the full EUS ecosystem, including... ...requires regular on-site presence in Bethesda, MD....WebsiteServicenowFull timeRemote work
- Dynanet in Bethesda, MD is seeking an End User Support (EUS) Operations Lead to oversee operations for approximately 3,000 users. The role involves managing full EUS ecosystem with service desk technicians and system engineers, and resolving escalated issues. The ideal...Website
- Leidos is seeking a Software Asset Management Specialist in Bethesda, MD, to enhance its Digital... ...usage, and ensuring compliance through ServiceNow SAM Pro. The ideal candidate has at... ...communication abilities. The position requires on-site work in Woodlawn, MD, and U.S....WebsiteServicenow
$100k - $130k
...American Banker. Position Purpose The IT Service Management (ITSM) Lead is responsible for the strategic direction, governance, operational performance, and continuous improvement... .... This role serves as the owner of the ServiceNow platform and leads the ITSM function,...ServicenowFull time- ...work focuses on sustaining, operating, and improving essential government... ..., and security. - Manage, monitor, restore, and optimize... ...platform operations, including site collections, permissions, integrations... .... - Familiarity with ServiceNow or similar ITSM platforms....WebsiteServicenowMinimum wageFull timeContract workTemporary workWork experience placement
- Ardent MC in Rockville, MD is looking for a Project Manager to lead overall contract execution and serve as the primary... ...The ideal candidate will have extensive experience in IT program management, ensuring operational, performance, and compliance requirements are met....WebsiteContract work
$200k
Tenica-and-Associate is seeking a Senior ServiceNow (SNOW) Scrum Master in Bethesda, MD, to support a critical... ...Scrum methodologies. Responsibilities include leading agile processes, engaging with senior leadership, and managing project delivery. Candidates should have a...Servicenow$149k - $248k
Dovel Technologies, Inc is seeking a ServiceNow Associate Delivery Director in McLean, VA to lead implementations of ServiceNow solutions. This role involves significant... ...has 7+ years of experience, strong project management skills, and the ability to obtain a DoD security...ServicenowRemote job- Guidehouse-Inc. is seeking a ServiceNow HRSD Human Capital Manager/Implementation Lead to support federal clients in transforming HR operations. The role involves leading HRSD implementations, managing agile teams, and advising on HR strategy. The ideal candidate will...ServicenowFlexible hours
- Gilder Search Group is seeking a Technical Project Manager located in McLean, Virginia. This role involves leading project teams to define requirements and develop... ...in managing cross-functional teams and ServiceNow applications. The position offers a hybrid work...Servicenow
- ...and Test Environment Lead is responsible for the... ...configuration baseline management, and system refresh activities... .... Knowledge of ServiceNow change management... ...certified, woman-owned IT Solutions Provider with... ...Center Engineering & Operations Why ActioNet? At ActioNet...ServicenowFlexible hours
- ...engineer to provide project management and operations & maintenance (O&M) support... ...plumbing, building, grounds, IT) but with an emphasis on electrical... ...planned and unplanned site outages and provide updates... ...Knowledgeable with BUILDER, Bluebeam, ServiceNow, or ARCHIBUS. #J-18808-...WebsiteServicenowWork at office
$90k - $130k
...Maryland) - Hybrid: On-site 1 day per week... ...Conduct enterprise-wide IT portfolio management activities to maintain... ...innovative thinking bring leading-edge solutions to our... ...such as AWS, ServiceNow, and UiPath, to drive... ...envision, launch, and operate massive data systems...WebsiteServicenowFull timeTemporary workFlexible hours1 day per week$116.35k - $210.33k
...an Electrical Project Manager (PM) in the Intel Sector... ...project management and operations & maintenance (O&M) support... ..., building, grounds, IT) with an emphasis on... ...planned and unplanned site outages and providing updates... ...BUILDER, Bluebeam, ServiceNow, or ARCHIBUS. Pay Range...WebsiteServicenowWork at office- A leading real estate firm is seeking an Assistant Property Manager in McLean, VA. This on-site role involves managing property operations, supervising vendors, and maintaining tenant relations. Candidates should possess a Bachelor's degree and 3+ years of property management...Website
$200k
...accommodation or an alternative application process. Senior ServiceNow (SNOW) Scrum Master - TS/SCI CI Poly Bethesda, MD, US 30+ days... ...and backlog refinement sessions. Optimize team performance by managing velocity, tracking capacity, and ensuring timely delivery of...ServicenowFor contractors- Dormont Manufacturing Co is seeking a Deputy Project Manager to enhance our dynamic IT operations team in Rockville, Maryland. This role involves supporting... ...support operations, managing ticket workflows via ServiceNow, and ensuring service quality. Ideal candidates will...Servicenow
$24.02 - $26.44 per hour
...position requires 8 weeks of on-site training , after which a... ...and in-person desk-side support Manage Active Directory accounts, BitLocker... ...and service requests using ServiceNow Create and maintain knowledge... ...priority issue resolution Maintain IT inventory and coordinate...WebsiteServicenowHourly payFull timeWork at officeLocal areaRemote work- Health IT Manager I Department: Research Employment Type: Full Time... ...position is performed primarily on-site at NIH headquarters in... ...directs analysts and programmers, leads system problem‑solving with... ...and issue tracking tools ServiceNow or similar ticketing systems...WebsiteServicenowFull timeContract workWork at officeRemote work
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