Science IT Service Desk Leader for Research Computing
General Dynamics - IT
General Dynamics - IT is seeking a Scientific IT Service Desk Manager to join our program supporting the NHLBI at the National Institutes of Health. You will lead multi-tier IT service desk teams serving scientific computing, laboratory, and clinical research environments, coordinating with researchers, clinicians, and NIH IT services. The role requires implementing ITSM processes with ServiceNow, ensuring rapid incident resolution for mission-critical workflows, and maintaining cybersecurity #J-18808-Ljbffr General Dynamics - IT
Vacancy posted 5 days ago
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