Service Desk Manager | ITIL Leader & Team Mentor
ARETUM Holdings LLC
Aretum Holdings LLC is seeking a skilled Service Desk Manager to oversee daily IT service desk operations, ensuring timely and effective support for issues and service requests. The role involves leadership of staff and coordination across client engagements for federal contracts. The position requires security clearance readiness and experience in managing a team, handling CUI, and compliance with safeguarding requirements. Travel may be required to client sites. #J-18808-Ljbffr ARETUM Holdings LLC
- ...veteran-owned technology firm is seeking a Service Desk Manager in Alexandria, Virginia. The role... ...procedures. Ideal candidates will have ITIL certification and at least five years of... ...government contracts while leading a dedicated team. #J-18808-Ljbffr Centuria Inc.Suggested
- A Service-Disabled Veteran-Owned Small Business in Alexandria, Virginia, is seeking a Service Desk Manager. The role involves managing complex IT contracts and overseeing teams engaged in technical duties. Applicants must have ITIL Certification and five years of leadership...Suggested
- Bay Business Group is hiring a Senior Tax Manager to lead our tax function, serve as a trusted advisor to clients, and mentor our tax team in Falls Church, VA. You will oversee the preparation and review of business and individual returns while developing proactive tax...SuggestedFlexible hours
- ...Inc. in Rockville, MD is seeking a Call Center (Tier 1) Manager to lead the Enterprise Service Desk operations, ensuring timely support for incidents,... ...user account tasks while meeting SLRs. You will align ITIL-based practices with Federal ITSM environments, drive staff...Suggested
- ...Description GDIT is seeking a Lead Service Desk Manager to join our program supporting the biomedical... ...desk as well as Tier 2 desktop support teams, and Tier 3 desktop engineering team.... ...or healthcare setting. ~Knowledge of ITIL and customer service best practices....SuggestedContract workWork from homeFlexible hours
- ...Job Description NIH IT Service Desk Team Lead GDIT is currently seeking... ...to the Service Desk Manager and have frequent contact with... ...keeping, performance reviews, mentoring, counseling, and hiring.... ...supporting Apple OS and iOS ITIL Certification HDI Certification...Work experience placementWork from homeFlexible hours
- ...visit us at We are seeking a Team Leader - Engineering and Integration... ...teams deliver dependable services in evolving environments. Essential... ...services, configuration management, and change management activities... ...certifications may include ITIL, Microsoft, VMware, cloud, or...For contractorsWork experience placementWork at officeLocal areaRemote workFlexible hours
- ...MD is seeking a General Agency Principal to lead our team with a focus on people, relationships, and growth. You will mentor agents, shape strategy, and strengthen carrier relationships to deliver exceptional service to clients. You will cultivate a thriving office culture...Work at office
- ...BAM'S Landscaping is looking to hire a Landscape Team Leader I. Work a minimum of 90 days and receive a signing bonus of $300!... ...Work quality and efficiency incentives are available. Our management team is friendly. We don’t yell, cuss or abuse our team. We...Relocation package
- ...Description TECHNOLOGY TRAINING PROGRAM TEAM LEADER Own your career. Make an impact... ...online content for the HHS Learning Management System. Review and update training materials... ...Directory, etc.). Help ensure service continuity through cross-training and documentation...
- ...The Quality Improvement Team Leader (QITL) leads quality, patient safety, and performance improvement initiatives that support the hospital... ...and support the hospital's Quality, Patient Safety, Risk Management, and Regulatory Compliance programs. Manage and facilitate...Full time
- ...expected to have solid commitments to safety and quality, as well as effective leadership skills, making them essential in a fast-paced team-based environment. Competitive salary and benefits packages are offered, reflecting the value of the roles. #J-18808-Ljbffr Whiting...
- ...architecture. Responsibilities include leading client design discussions, mentoring developers, and ensuring high standards of quality and security in implementations. Join a purpose-driven team committed to innovation and impactful project delivery. #J-18808-Ljbffr LightFeatherRemote job
- ...Description GDIT is seeking a Scientific IT Service Desk Manager to join our program supporting the... ...supervise multi-tier IT service desk teams supporting scientific computing,... ...through analytics, workflow automation, or ITIL‑aligned continuous improvement. #GDITFedHealthJobs...Work from homeFlexible hours
$18.65 per hour
...Team Leader Position at Jeni's Splendid Ice Creams In Bethesda, the starting hourly base rate for Team Leaders is $18.65/hr with the... ...late nights (past 11 p.m.) Provide consistent, world-class service to every single customer Reliable, on time, and ready to hustle...Hourly payPart timeShift workNight shiftWeekend work- Call Your Mother Deli in Bethesda is seeking a Shop Leader to oversee daily shop operations, lead team members, and ensure exceptional guest experiences while upholding CYM vibes. This role blends hands-on FOH/kitchen supervision with leadership development, scheduling...
- Whole Foods Market in Chevy Chase, MD is seeking a Team Member who assists the Team Leader in daily operations, retail execution, and customer service. You will support profitability, budgeting, merchandising, and compliance while developing teammates and maintaining high...Night shiftWeekend work
$21.55 - $35 per hour
Whole Foods Market IP. L.P. in Bethesda, Maryland is seeking a Team Leader Assistant to support daily operations while ensuring... ...store layouts, maintaining vendor relationships, training and mentoring Team Members, and achieving sales targets. Candidates should have...Hourly pay- Whole Foods Market is seeking a Team Member to assist the Team Leader in daily operations, merchandising, and achieving store targets. You will develop... ...regulations. The role emphasizes leadership, customer service, and coaching others to maintain high standards of retail...
- Under Armour, Inc is seeking a Store Manager to drive sales, lead a team, and deliver an exceptional customer experience across merchandising and operations. You will own all store details, motivate staff to hit goals, and push performance through analytics, with a strong...Flexible hours
- ...technical support company seeks a Service Desk Lead in Alexandria, VA to... .... This role includes managing Service Desk staff, ensuring... ...optimizing service delivery through ITIL practices. The ideal candidate... ...helpdesk support, technical team management, and proficiency in...
- We're seeking an experienced Service Desk Manager to oversee the daily operations of our federal client! You'll lead a team of technicians, monitor performance metrics, and drive continuous improvement through ITIL-based processes. Ready for your next step in IT support...
$100k
Sikich LLC is seeking a Service Desk Supervisor in Alexandria, Virginia... ...end users. This role involves mentoring service desk analysts,... ...and ensuring compliance with ITIL standards. The ideal candidate... ...on leading cross-functional teams. The compensation for this role...- ...Autograph by Marriott Alexandria. This position requires a seasoned leader to oversee kitchen operations and develop menus while fostering... ...and creativity, the Executive Chef will ensure exceptional service and guest satisfaction. The role offers competitive pay, along...
- General Dynamics - IT is seeking an IT Service Desk Team Lead in Bethesda, MD to develop, lead, and motivate a team of Service Desk professionals... ...while meeting SLAs. The role reports to the Service Desk Manager and involves regular interaction with customers, peers, and...
- ...Building Company in Arlington, VA is seeking a Senior Safety Manager to lead the safety function for a single Business Unit or multiple... ...safety plans, and supervise Safety Net inspections while mentoring teams and coordinating with BU leadership. The role emphasizes risk...
$21.55 - $35 per hour
Whole Foods Market in Chevy Chase, MD is seeking a dedicated Team Leader Assistant to manage daily operations, ensuring an excellent store appearance and exceptional team morale. Responsibilities include merchandising, achieving sales targets, and maintaining product quality...Hourly pay$25.1 - $42.5 per hour
...overall leadership to the seafood team. Responsible for all aspects... ..., friendly, and efficient service to customers and Team Members... ...and prepares operating budget. Manages ordering and inventory to achieve... .... Selects, trains, develops, mentors, motivates, and counsels Team...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift- ...Baileys Crossroads, VA is seeking a Market Manager to coach the Branch Ambassador team and elevate the guest experience. You will mentor, set direction, and lead with an... ...engagement, and digital authentication of banking services, with a focus on human-centered service...
- ...Information Technology (GDIT) seeks a Lead Service Desk Manager to lead the NHLBI IT Service Desk at NIH, overseeing... ...incident resolution, and supervise Tier 1-3 teams while maintaining documentation and SOPs. You will leverage ITIL practices, strong leadership, and healthcare...
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