Kitchen Server

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts
• Time off and much more!

Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.  

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate all needs of the guests
• Provides professional and exceptional service
• Delivers and describes all food items to the guests, in a timely manner
• Participates in table maintenance and bussing of excess tableware
• Maintain general cleanliness of stations and the entire venue
• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player
• Possesses in-depth knowledge of all food menus
• Responsible for the barista station- set up and creating coffee and tea orders
• Responsible for expediting food orders
• Required to solicit any allergy or dietary restrictions from each guest and communicate to management
• Possess knowledge of culinary ticket system
• Complies with Department of Health and company sanitation standards
• Communicates the needs of the guests to Front-of-House and Heart-of-House support team members, managers, and chefs
• Properly sets-up Kitchen Server’s station, performs side-work and other opening/closing procedures as directed by management, including:  
  • Stocks station with prescribed items and supplies  
  • Completes opening duties as assigned or directed
  • Completes closing duties as assigned or directed
• Reports all breakage, and damage of equipment or furniture immediately to management
• Attends and participates in daily pre-service meetings
• Attends and participates in any training sessions or departmental meetings
• Learn by listening, observing other team members, and sharing knowledge while leading by example
• Portrays a positive and professional attitude
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
• Works as part of a team and provides help and support to all fellow team members
• Assist and/ or complete additional tasks as assigned  

TRAINING REQUIREMENTS:  

• Tao Group Hospitality in-venue food Kitchen Server training  

EDUCATION/WORKING KNOWLEDGE:  

• 1 year restaurant experience preferred
• Previous experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions  

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly  
• Must be able to push and lift up to 75 lbs. with or without assistance  
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume  
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required  
• Exposure to cleaning materials  
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required  
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment  
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards  
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner  
• Ability to maintain confidentiality  
• Ability to handle a fast-paced, busy, and somewhat stressful environment