Director of Partner Growth (Remote)

Job Description

About Stream

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Stream is an integration platform powering connections across the restaurant technology ecosystem, including POS systems, ordering platforms, marketplaces, AI ordering providers, and other restaurant technology companies.

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We work with a large and growing network of partners across the restaurant technology ecosystem.

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We’ve built significant distribution and are continuing to expand that reach. Now we’re looking for someone whose full-time focus is helping our partners become more successful, productive, and valuable.

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The Role

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We’re hiring a Director of Partner Growth to own growth, expansion, and retention across Stream’s existing partner ecosystem, with a primary focus on helping our live partners drive more locations and revenue through Stream.

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This is not a traditional support or account management role. The focus is proactive growth: understanding the opportunity within each partner, identifying why growth has stalled, building strategies to increase adoption, and getting ahead of risks before they impact revenue.

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This is a hands-on role with significant ownership and visibility across Stream.

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What You’ll Do

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·      Assess the growth potential and strategic value of our partners

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·      Build and execute partner-specific expansion and GTM plans

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·      Identify stalled growth, attrition risk, and revenue opportunities early

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·      Build strong, ongoing relationships with key partners through regular business reviews, proactive outreach, and clear growth plans

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·      Drive partner enablement around Stream’s integrations, capabilities, product releases, and positioning

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·      Work with partners on training, sales enablement, campaigns, webinars, co-marketing, and other growth initiatives

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·      Identify and develop adjacent growth opportunities across the partner ecosystem, including new products, verticals, distribution channels, and strategic initiatives that can unlock additional revenue beyond our core white-label business

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·      Maintain a clear expansion pipeline and forecast across the partner base

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·      Coordinate across Product, Engineering, Marketing, Partnerships, Onboarding, and Support to remove blockers and unlock growth

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·      Help segment partners based on size, potential, strategic importance, and realistic revenue opportunity

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·      Provide feedback to the Partnerships team on partner quality, potential, and expected distribution based on what we learn from the live partner base

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What Success Looks Like

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You should be able to look across Stream’s partner ecosystem and clearly understand:

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·      Where the largest untapped opportunities are

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·      Which partners are growing, stalled, declining, or at risk

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·      Why performance differs across partners

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·      What actions can materially change the outcome

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·      What incremental locations and revenue we expect from those initiatives

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Success will ultimately be measured by net location and ARR growth from the existing partner base, partner expansion, retention, partner productivity, and the strength of the expansion pipeline.

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Who We’re Looking For

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We’re looking for someone who combines commercial instincts, strong relationship management, analytical thinking, and execution.

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You may come from partnerships, strategic accounts, channel management, customer growth, business development, or a commercially focused customer success role.

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Ideally, you have:

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·      Experience growing B2B technology customers, partners, or channel relationships

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·      A track record of driving expansion, adoption, retention, or revenue

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·      Strong commercial instincts and comfort being accountable to measurable growth

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·      The ability to analyze an account and turn its potential into an actionable growth strategy

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·      Strong relationship-building and executive communication skills

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·      Experience working cross-functionally with product, technical, marketing, sales, and operational teams

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·      A highly proactive approach - you don’t wait for partners to come to you

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·      The ability to manage a large and varied portfolio while prioritizing the highest-impact opportunities

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·      Comfort operating in a fast-moving environment where you will help build the playbook rather than inherit one

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Experience in restaurant technology, POS, online ordering, SaaS integrations, marketplaces, payments, or other partner-driven technology businesses is a major plus.

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Why This Role Matters

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Stream already has a large and growing ecosystem of distribution partners.

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The opportunity now is to make those relationships substantially more productive.

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You’ll have the opportunity to build Stream’s partner growth function and directly influence one of the company’s most important growth levers.

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Why Stream / What We Offer

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Flexibility: Remote-first environment with a high degree of autonomy.

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Ownership: Meaningful responsibility over one of Stream’s most important growth functions.

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Equity: Opportunity to participate in the upside of a growing company.

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Impact: Direct influence on partner growth, retention, revenue, and how this function is built.