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Lead Analyst, Digital CX Channels & Insights

Johnson & Johnson Diabetes Care Companies

Lead Analyst role at Johnson & Johnson's DePuy Synthes focused on developing, implementing, and supporting digital supply chain solutions for orthopedic customers. Position involves project leadership, data analysis, and cross-functional collaboration to improve inventory management and customer deployments across multiple healthcare settings.

Responsibilities

  • Lead development, testing, and implementation of inventory management and supply chain digital solutions for orthopedic customers
  • Support customer deployments and pilots; determine optimization opportunities across all franchises
  • Conduct quantitative and qualitative data analysis across multiple sources to identify trends and improvement opportunities
  • Create scorecards and dashboards to track customer initiatives and educate MedTech teams on customer needs
  • Drive continuous improvement and standardization of customer engagement processes and deployment tracking

Requirements

  • Bachelor's degree; Supply Chain or Engineering focus preferred
  • 6+ years supply chain, distribution, or logistics experience
  • Ability to lead projects and cross-functional teams in matrixed environment
  • Advanced problem-solving and analytical skills
  • Proficiency with MS Excel and MS PowerPoint
  • Healthcare supply chain or medical device distributor experience preferred
  • Project Management certification (APICS, PMP, or CPM) preferred
Vacancy posted 2 days ago
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