Accounts Receivable Specialist

Accounts Receivable SpecialistLocation: Orlando, FLWhat You'll DoHigh-Volume Customer Account Reconciliation – Handle a large volume of customer accounts, reviewing, analyzing, and reconciling statements to ensure accuracy and resolve discrepancies.Payment Application & Discrepancy Resolution – Accurately apply payments, investigate unapplied cash, short payments, and chargebacks, and process necessary adjustments.High-Volume Call Center Support – Work in a fast-paced call center environment, spending up to 8 hours per day on the phone assisting customers with account inquiries and payment resolutions.Communication & Customer Interaction – Professionally engage with customers, internal teams, and stakeholders to address payment issues, resolve disputes, and provide account support.Reporting, Documentation & Compliance – Maintain detailed records of reconciliations, generate aging reports, and ensure compliance with company policies and accounting standards while supporting month-end close activities.What You NeedQualificationsHigh level of professionalism and customer service experienceExcellent oral and written communication as well as interpersonal skillsHigh volume call center experienceCustomer dispute resolution and problem-solving skills.Cash Application ExperienceBachelor's degree or equivalent combination of education and experience in Accounting, Finance, or a related field.Possesses initiative to perform research on customer issuesAble to work independently and with minimal supervisionMinimum of 5 years in A/R preferredAttention to detail is critical in this role2 years or more of cash keying experience.System and Microsoft Office ProficiencyMust be able to balance 4 ERP SystemsExperience with SharePointProficiency with advanced Excel functions.Please note: Must have reliable transportation and be able to commute to the Orlando, FL office and work out of the Orlando office as required.