Director of Administration

Director of Administration at Mulholland Hills Country Club The Director of Administration is responsible for overseeing the administrative functions at the club, ensuring efficient and effective operations. This role may supervise the Office Manager and Administrative Assistant, develop and implement administrative policies and procedures, and oversee financial and administrative activities such as budgeting, payroll, accounts payable and receivable, and compliance with club policies and standards. The Director collaborates with the General Manager and department heads to support the club’s operational goals. Reporting Structure Reports to the Club Manager or General Manager Key Responsibilities Review and present accounts receivable and membership data in accordance with GAAP. Analyze weekly, monthly, and annual financial reports according to GAAP. Perform self‑audits of accounting and club operations twice a year, ensuring adherence to GAAP, internal audit requirements, and SOX standards, and implement corrective actions as needed. Handle accounts receivable duties: balancing and processing daily sales, posting payments, tracking cash receipts, and processing ACH and credit card payments; oversee the initiation and communication of monthly member billing. Address and resolve member complaints and issues related to billing, collections, and payments with department heads to ensure member satisfaction. Review membership applications for completeness and compliance with program and legal requirements, ensuring accurate and timely processing. Manage scheduling and payroll close with department heads. Generate and distribute pay checks, ensuring accurate processing of commissions, service charges, lesson pay, and other approved pay components. Maintain accurate employee payroll files, including entering new hires, processing updates, and managing salary changes in Oracle; oversee quarterly EP verification and file maintenance. Manage petty cash and cash bank procedures, daily close, and cash deposit activities to ensure accurate financial controls. Perform vendor reconciliations and maintain communication with vendors to resolve discrepancies. Oversee P‑Card maintenance and reconciliation. Ensure timely payment of all periodic expenditures (e.g., leases, notes) according to GAAP, determining whether costs should be accrued, deferred, or expensed. Collaborate with department heads to compile and validate revenue, labor, and expense projections for weekly and quarterly forecasts. Assist and partner with GM/RM and department leaders to ensure accuracy of forecast assumptions, incorporating seasonality, member spend, and labor cost trends. Monitor monthly P&L performance, identify variances to forecast, and provide actionable insights to improve EBITDA flow‑through. Perform miscellaneous office management responsibilities as needed, including supply orders, system maintenance, and supporting overall club operations. Additional Duties Assist others as needed and take on additional tasks as assigned by management. Follow all company, club, and department policies, procedures, and instructions. Represent the company’s management team by enforcing policies and maintaining high standards of ethics and integrity. Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff. Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. Take initiative in personal and professional growth and maintain required certifications relevant to the role. Address and resolve challenges using available resources and working with regional and corporate teams to support club operations. Support overall efficiency of the team by collaborating and contributing to the club’s goals. Qualifications Required High school diploma or equivalent. 3 years of accounting experience or equivalent in a high‑volume, multimillion‑dollar environment. 1 year of experience managing budgets for businesses ranging from $1 million to multi‑million dollars; ability to make sound judgments in expense allocation to impact profitability. Preferred Associate or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Proficiency in computer use with strong knowledge of spreadsheet software. Strong communication and leadership skills. Proven ability to handle highly confidential information with discretion. Physical Requirements Must be able to stand, walk, and perform physical activities for extended periods. Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases. Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required. Able to lift, carry, push, and pull up to 10 lbs. occasionally. Effective communication skills, including speaking and hearing, with sufficient visual acuity. Work Schedule Attendance requirements as outlined on the weekly schedule. Additional hours required to meet deadlines, including weekends and/or holidays. What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you’re in a non‑exempt role—hours worked. Benefits Medical, dental, and vision coverage Life insurance Short‑term and long‑term disability insurance 401(k) retirement savings plan Generous paid time off and leave programs (time off as required by applicable law is also provided for part‑time team members) Invited is an Equal Employment Opportunity Employer. The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club. #J-18808-Ljbffr