Hybrid (Pre-Sales and Post-Sales) Solutions Engineer / Senior Solutions Engineer

Hybrid (Pre-Sales and Post-Sales) Solutions Engineer / Senior Solutions Engineer Cypress Technology Advisors is focused on helping organizations architect, deploy, and optimize modern IT infrastructure and cybersecurity solutions. We are seeking a Hybrid Solutions Engineer to support both pre‑sales solution design and post‑sales implementation for our customers. This role works closely with account executives, project managers, and vendor partners to assess customer requirements, design solutions, develop proposals, and lead hands‑on deployment. This is an ideal opportunity for an engineer who enjoys customer‑facing engagement, technical problem solving, and seeing solutions through from concept to completion. Key Responsibilities: Pre‑Sales Engineering (Approx. 50%) Partner with sales team to understand customer business goals, technical requirements, and project constraints. Conduct discovery calls, requirements assessments, and technical workshops. Architect solutions across networking, security, cloud, collaboration, and infrastructure depending on customer needs. Develop bill of materials (BOMs), solution designs, and technical statements of work (SOWs). Develop relevant services offerings including detailed work breakdowns in their areas of expertise Present technology solutions to customers in both technical and executive‑friendly language. Assist in RFP/RFI responses and vendor alignment. Participate in product demos, proof‑of‑concepts, and technology evaluations. Post‑Sales Engineering (Approx. 50%) Implement and configure solutions according to project scope and vendor best practices. Perform system migrations, upgrades, and integration work. Troubleshoot complex technical issues and provide escalation support when needed. Deliver technical documentation, runbooks, and knowledge transfer sessions. Collaborate with project managers to ensure smooth delivery and on‑time project completion. Support lifecycle management and provide recommendations for optimization or expansion. Core Technologies (We don’t expect expertise in all areas – strength in a few and a working knowledge of others is preferred) Networking: Cisco, Meraki, Arista, LAN/WAN/SDWAN/Wi‑Fi Cloud Platforms: Microsoft 365, Azure, cloud migrations, SaaS solutions Collaboration: Microsoft Teams, VoIP, conferencing solutions Qualifications: Required: 3–5+ years (5+ years for Senior‑level role) of experience as a systems engineer, network engineer, solutions engineer, or similar role within a VAR, MSP, or systems integrator. Strong customer‑facing communication skills, including the ability to explain technical concepts clearly. Experience designing and implementing solutions across one or more key IT domains. Ability to manage multiple concurrent pre‑sales and post‑sales engagements. Strong problem‑solving skills and comfort in fast‑paced environments. Required Soft Skills: Highly consultative approach with strong customer empathy Ability to switch between architectural thinking and hands‑on engineering Excellent documentation and communication skills Team‑oriented and collaborative Strong attention to detail and follow‑through Preferred: Industry certifications: CCNA/CCNP, NSE, PCNSE, AZ104/305, MCSE, VCP, or equivalent. Experience preparing BOMs and SOWs. Prior experience collaborating with vendor account teams and distributor partners. Travel Considerations and Location: This role includes a mix of remote work, onsite customer engagements, and periodic travel to partner/vendor events. Location is the Charlotte Metro‑NC area and surrounding 100 mile radius. What We Offer: Competitive base salary plus commissions. Health, dental, vision, and retirement benefits. - Mileage or vehicle reimbursement program. Robust training and partner certification support. Opportunity to grow within a rapidly expanding solutions provider. A supportive, entrepreneurial culture focused on customer success. 338 S. Sharon Amity Road, Suite 530 Charlotte, NC 28211 11493 Sunset Hills Road, Suite 205 Reston, VA 20190 #J-18808-Ljbffr