Office Coordinator - Oncology

Office Coordinator - Oncology

Work where every moment matters. Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what they do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. The Hartford HealthCare Cancer Institute focuses on offering our cancer patients an unparalleled network of coordinated services all under one roof. Our system of care includes a truly integrated team with the most talented, experienced, and compassionate caregivers and physicians, backed by the latest cutting-edge technology.

The Office Coordinator will provide coordination of patient service within the Oncology Practice Center. The Office Coordinator performs a variety of clerical duties including but not limited to: scheduling of appointments in all areas mentioned above, managing provider templates, managing resident/fellow rotation schedules, supporting the front office staff, running standard department reports and managing department's referrals.

Responsibilities include but, are not limited to: overseeing all front office functions and maintaining department organization; performing various administrative functions including phones, scheduling appointments, referrals, managing reporting, and other related computer tasks; managing provider templates and meeting schedule; supporting front office staff questions and coverage; supporting and managing lean daily huddle board; communicating effectively and acting as a liaison between office personnel, physicians, patients, hospital personnel, and patient accounts; researching and obtaining prior authorizations and resolution to missing charges and other documents to facilitate efficient billing procedures and operations; assisting patients and physicians regarding patient payment/billing concerns and notifying appropriate personnel to obtain resolution; providing lead coordination and expert knowledge of the electronic scheduling system.

Qualifications:

• Education: High school diploma or equivalent
• Experience: 3 years of experience in a fast-paced medical office required; Epic experience preferred.
• Strong working knowledge of insurance requirements
• Solid working knowledge of Microsoft Office software
• Basic working knowledge of medical terminology

We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Regular standard hours per week: 40. Schedule: Full-time (40 hours). Shift details: Monday through Friday.