Inbound Call Center Representative

Job Description

Job Description

Inbound Sales RepresentativePay: $55,000–$70,000/year (Base Pay + Weekly Uncapped Commission)Introductory Bonus: $2400 over eight weeks (terms apply)Job Type: Full-time, In-person | 5-Day WorkweekBuild a High-Earning Sales Career with Stability and SupportWhat You'll Do & Why You'll Love ItAs an Inbound Sales Representative, you'll handle incoming calls from customers actively searching for tire and automotive service solutions. Using our proven sales process, you will guide customers to the right products, convert inquiries into scheduled appointments, and deliver exceptional customer experience with no traditional cold calling.Your Key Responsibilities:Guide Customers to Solutions: Answer incoming calls, identify customer needs, and clearly explain service options to help them make informed purchasing decisions.Drive Appointments: Use a structured sales process to convert inbound inquiries into scheduled appointments while meeting individual performance goals.Deliver Great Service: Provide a professional, friendly, and helpful experience that creates promotors of the Mavis brand.What We Offer:Inbound Leads Only: Work exclusively with customers who are already reaching out to Mavis-no cold calling.Strong Earning Potential: Enjoy weekly uncapped commission, plus an eligible $2,400 introductory bonus paid over your first 8 weeks (terms apply).Paid Training & Onboarding: Master our products, systems, and sales process through comprehensive paid training before taking calls independently.Structured Schedule: Work a stable 5-day workweek (includes one weekend day: Saturday or Sunday).Comprehensive Benefits: Access health, dental, and vision coverage, life insurance, 401(k) with company match, plus paid vacation, holidays, and sick time.What We're Looking For6+ months of experience in sales, customer service, retail, hospitality, or a related customer-facing role.Strong communication skills and a customer-focused approach.A motivated, dependable team player who is comfortable working toward sales goals.Availability to work a five-day schedule, including one weekend day (Saturday or Sunday).Must be at least 21 years of age.Automotive experience is not required -- we'll provide the training you need to succeed.Ready to Join Team Mavis?Apply Online: Recruitment Directly: View phone number on ziprecruiter.com  Mavis is an Equal Opportunity EmployerConsistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting View email address on ziprecruiter.com. We will endeavor to make a reasonable accommodation/modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at View phone number on ziprecruiter.com. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at View phone number on ziprecruiter.com. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at View phone number on ziprecruiter.com or by sending an email to View email address on ziprecruiter.com. #ZR

Mavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value.

We're always looking for Team Members to share our commitment to being the most dependable partner for all car owners. Come join us today!

Company Description

Mavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value.\r\n\r\nWe're always looking for Team Members to share our commitment to being the most dependable partner for all car owners. Come join us today!