Proactive Helpdesk Analyst — Systems & PowerShell Support
Susquehanna International Group LLP
Susquehanna International Group in Bala Cynwyd seeks a Helpdesk Technician to be a first point of contact for end-user support, resolving issues and contributing to proactive maintenance in a cloud-oriented, Windows 10/11, and Microsoft 365 environment. You will support over 1,200 users, collaborate with multiple teams, and have growth opportunities through learning PowerShell or Python and participating in projects to improve stability. #J-18808-Ljbffr Susquehanna International Group
- Overview Our Helpdesk is committed to providing... ...of technical support for our end-user... ...evangelism. We think proactively, not reactively.... ...a task, learning PowerShell, or taking on a... ...and optimizing systems that process massive... ..., technical analysts and software developers...SuggestedFull timeWork at office
- ...that spans across the country.Job DescriptionTechnical Business Systems Analysts (BSAs) at CapTech work side-by-side with business and... ...delivery lifecycle, from discovery through delivery and validation. Support requirements elicitation using interviews, workshops, and...SuggestedTemporary workWork at officeRemote workVisa sponsorshipWork visaFlexible hours
- ...queue and tickets in the help desk ticket system escalating system-wide issues to the... ...Qualifications 1 year experience in an end-user support-related role Clearances Criminal... ...in decision-making, b. Shows a proactive, inclusive, helpful, and respectful attitude...SuggestedSecond jobWork at officeRemote work
$80k - $100k
...Digital Asset Management (DAM) system, Orange Logic Platform,... ...delivering real value. The Production Support Engineer is responsible for... ...reliability initiatives to proactively reduce incidents and increase... ...languages such as Python, PowerShell, or Bash. Hands-on experience...SuggestedImmediate startRemote workNight shift- ...requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of... ...staff, contractors, and associated systems for the Executive Office for the United... ...Government policy and proceduresProduce proactive reports, trending analysis, service level...SuggestedFor contractorsWork at office
$24.1 - $36.15 per hour
....10 - $36.15 Provides initial technical support to customers while delivering excellent... ...incident. Documents all calls in the tracking system; escalating complex problems to more... ...providing technical hints and tips to proactively assist customers. Adherence to all Advocate...Daily paidFull timeTemporary workPart timeWork at officeImmediate startRemote workRelocationMonday to FridayFlexible hoursShift workNight shiftAfternoon shift- ...deliver effective solutions for customers. Support Bentley products and their integrations... ...strong customer satisfaction. Proactively identify risks, recurring issues, and opportunities... .... Who We Are: Bentley Systems (Nasdaq: BSY) is the infrastructure engineering...Work at officeRemote work3 days per week
$120k - $165k
...Network Operations Engineer to support enterprise-class data centers... ...ideal candidate will be a proactive and adaptable professional with... .... Key Responsibilities System Monitoring: Leverage... ...scripting languages (Python, PowerShell, Bash) for automating server...Local areaDay shift$61k - $71k
...technology or communications services; and supporting accountable, efficient and effective... ...Fleet devices and users. Utilize basic PowerShell scripting and command-line tools for... ...hardware. Analyze and troubleshoot system/application, authentication, connectivity...Full timePart timeWork at office- ...IT Operations Analyst We are seeking an IT Operations Analyst to support the reliability and performance of critical technology systems. This role focuses on monitoring enterprise environments, troubleshooting technical issues, and coordinating incident resolution...Rotating shift
- ...replenishment to ensure materials are available to support planned laboratory activitiesPartner... ...and samplesTrack equipment status and proactively communicate downtime or capacity... ...management, inventory, or laboratory management systems is a plus.Strong organizational and...Work at office
- ...MAJOR RESPONSIBILITIES AND DUTIES # Help Desk and User Support Answer inbound telephone and email desktop and systems support requests. Responsible for all end user software support, including: Windows based operating systems, Microsoft Office suite...Work experience placementWork at officeRemote work
$90k - $116.53k
...Field Applications Specialist supporting downstream processing technology implementation across the Mid-Atlantic and Southeast regions... ...troubleshooting for chromatography and tangential flow filtration systems to customers in biologics manufacturing, working remotely with...Work at officeRemote work- We are looking for a Desktop Support Analyst to provide hands-on technical support for end users and departmental technology needs in Philadelphia... ...Contract position focuses on maintaining reliable desktop systems, resolving hardware and software issues, and supporting a...Contract workLocal area
- ...:Job Summary:Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (PCor End-User Devices & peripheral equipment), and application software, and operating system issues.Demonstrates sufficient knowledge of call log tracking to record...Contract workTemporary workImmediate startRemote work
$77k - $202k
...Description & SummaryThe OpportunityAs a Pricefx Technical Analyst you will support the delivery of technology solutions within our Software and... ...management workstreams- Analyzing business processes and system configurations to identify gaps, dependencies, and improvement...Full timeH1b- Prism Biotech is seeking a skilled laboratory IT systems business representative in King of Prussia, PA. This role involves mentoring laboratory personnel on electronic systems, supporting audits, and managing lab quality systems. The ideal candidate will have a Bachelor...
$59.2k - $92.58k
...Responsibilities Noblis is hiring a Field Support Technician in Philadelphia, PA to provide engineering, technical, logistics, and... ...support Hull, Mechanical, and Electrical (HM&E) Combat Support Systems, and provide equipment support. Noblis MSD’s mission is to support...Full timeContract workPart timeLocal areaRemote workShift work- ...Support Analyst I Demonstrates basic knowledge of Tier 1 service level support as relates to addressing hardware (PC or end-user devices... ...peripheral equipment), and application software, and operating system issues. Exhibits sound customer service skills by effectively...Remote work
- ...responsibilities of this position are to configure, maintain and optimize the SAP SuccessFactors computing infrastructure. Responsible for system management including configuration, security, resource monitoring and reporting. System administration includes coordinating...Work at office
- ...interviews held in person. Help Desk Analyst Minimum skills and experience:... ...Experience using Jira Service Management Helpdesk application Experience using GroupLink... ...non-technical) Robust understanding of the ACD system and trouble ticket process...Work at office
- ...of contact help desk.• Experience using GroupLink’s Everything Helpdesk application.• Strong customer service skills; telephone etiquette... ...written communications skills (technical and non-technical).• Strong understanding of the ACD system and trouble ticket process....
- ...based on experience: Associate Technical Analyst: Entry to early-career Technical... ...the direction of a senior analyst. Ensures system changes follow change management procedures... ..., testing, and on-going production support. Provides on-call and production support...
- ...our Health Centers. DEPARTMENT: Information Technology JOB OVERVIEW: The Systems Specialist, positioned between IT management and service desk staff, is responsible for supporting leadership with regard to all PHMC applications and network systems. The...Full timeWork at officeMonday to FridayAfternoon shift
- ...responsible for providing technical assistance and support related to the organization’s computer systems, hardware, and software applications. This... ...managed individual who demonstrates initiative and proactively seeks solutions to problems. RESPONSIBILITIES:...Weekly pay
- ...Information Technology (IT) ROLE TYPE: Full-time, exempt JOB OVERVIEW: The IT Service Desk Lead is a senior role in the IT Systems Support group. This role, positioned between IT management and service desk staff, is responsible for supporting and mentoring Service...Full timeMonday to FridayAfternoon shift
- Nuclear Submarine PPEA Technical Analyst Company Overview: KMS Solutions, LLC is a technical... ...with nearly two decades of experience supporting the Department of Defense as well as... ...data analysis, database management, system performance, maintenance and reliability...Full timeContract workTemporary workWork at officeLocal areaRemote workFlexible hours
- ...business scenarios. As a Technical Business Analyst Co-op, you are working right in the heart... ...business requests into tools, systems, and/or reports that directly impact business... ...Bala HQ and offices in Dublin and Sydney to support the development and implementation of universal...Casual work
$78.41k - $109.48k
...with owners and contracting customers. Support area office performance by coaching sales... ...and external business processes Proactively communicate with all stakeholders while... ...including mechanical, electrical, plumbing systems, etc. preferred. Must be able to travel...For contractorsWork at officeNight shift- ...Services: Monitors pre-analytical, analytical and post analytical phases of test systems; periodically reviews the range and types of tests offered to ensure laboratory services remain supportive of advances in laboratory testing systems; keeps abreast of technical...Work at officeLocal areaDay shift
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