Director of Operations

Olga Golovko's Operational Right Hand Olga Golovko is the #1 Keller Williams agent across Northern California and Hawaii ranked in the top 1.5% of agents nationwide. She's known for white-glove client care, a quick wit, and a very direct approach. Her motto: "No need to sugarcoat anything that's what bakeries are for." Behind that business is an operation that has to run at the same standard. That's where you come in. What This Role Actually Is You're Olga's operational right hand the person who knows her contracts, her clients, and her systems well enough that when she steps away, nothing skips a beat. You take pride in an operation that runs seamlessly, and you're the reason it does. You'll own: Transaction coordination from contract to close Vendor relationships inspectors, stagers, contractors, title, escrow Concierge-level client communication with high-net-worth buyers and sellers Business systems and process improvement Executive support and calendar management Day-to-day coordination with a Marketing Coordinator and Field Assistant Who's a Great Fit 3+ years in operations directly supporting a top-producing residential real estate agent or team you know this world well Active California Real Estate License, or genuinely ready to get one quickly Polished and warm with high-net-worth clients discretion comes naturally to you A systems builder who also knows when to pivot you love a good process and you make it better Within a 40-minute commute of Los Gatos (95033), with a reliable vehicle for occasional errands What You'll Get Salary: $120,000 $150,000 base (depending on experience) + bonus opportunities. Benefits: Paid vacation, holidays, and sick leave. Employer contribution toward medical benefits, and a 401(k) with employer match. Schedule: Full-time, 40+ hours, Monday Friday (9:00 AM 6:00 PM), with occasional evening or weekend flexibility for rare emergencies. Location: Hybrid (In-Office / WFH). Must live within a 40-minute commute of the office, located off Highway 17 in Los Gatos (95033) easily accessible via Summit Rd. A reliable personal vehicle, a valid driver's license, and insurance are required. #J-18808-Ljbffr