Director of Manufacturing Operations

Overview Teamwork makes the stream work. Roku is changing how the world watches TV. Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we aim to power every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem, helping consumers access content, enabling publishers to build and monetize audiences, and providing advertisers unique capabilities to engage consumers. From your first day at Roku, you\'ll make a valuable contribution. We are a fast-growing public company where no one is a bystander. You will have the opportunity to delight millions of TV streamers globally while gaining experience across multiple disciplines. About the Team Roku Operations integrates Program Management, Quality, and Technical Operations into a single team that owns results from concept through sustaining. The team is accountable for the roadmaps, supplier planning, new product launches, and sustaining execution of three of Roku’s critical product lines – Players and Remotes. About the Role We are seeking a Director of Manufacturing Operations – Players & Remotes with a strong background in manufacturing, supplier management, and cost optimization to lead a team of senior program managers. Reporting to the Head of Manufacturing Operations, this leader will own complex product initiatives from NPI through sustaining, ensuring operational excellence in product development processes and supply chain metric tracking. The role combines strategic vision with tactical execution, requiring cross-functional leadership and a hands-on approach to build credibility on the factory floor. For California Only - The estimated annual base salary for this position is between $285,000 - $305,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. What you’ll be doing Strategic and Operational Leadership Lead program planning and supplier execution for Roku’s Players and Remote product lines Bring Program Management, Technical Operations, and Quality together into a single operating model for the organization Keep executives aligned through clear reporting on readiness, risks, and tradeoffs Build repeatable ways of working that improve launch speed and product quality over time Manufacturing and Supplier Execution Work with ODMs and suppliers on production readiness, line bring-up, and ramp-to-volume Drive capacity planning and risk assessments to support stable volume production Step in on supplier escalations around production, yield, reliability, and quality to ensure rapid recovery Spend meaningful time onsite in Asia to build trust and solve problems on the factory floor Technical Rigor and Validation On-site supplier support for NPI development (e.g., Proto, EVT, DVT); ensuring proper engineering rigor and appropriate validation to support product ramp requirements Partner with Engineering to bake DFx, repairability, automation, and reliability into design Run technical reviews with suppliers covering process optimization, test coverage, root cause, and corrective actions Oversee product qualification checklist, ensuring validation and reliability testing so products meet performance and quality standards at launch Carry lessons learned forward into the next generation of products Cost Optimization and Process Improvement Identify cost-down opportunities in design, materials, and processes Lead tradeoff reviews, balancing low-risk savings with higher-payoff, higher-risk options Owns operational budgets and maintains a clear roadmap of cost-reduction initiatives Operational Excellence and Post-Launch Performance Track yield, scrap, utilization, and production plan vs actual to hold teams accountable Contain and resolve post-launch quality or reliability issues quickly using supplier and customer data Build closed-loop processes across Engineering, Operations, and Customer Care to eliminate repeat field issues Tools & Systems Leverage systems, dashboards, and AI tools to improve accuracy, yield, and cost modeling Develop predictive insights on cost reduction, supplier risk, and production performance Champion digital adoption to replace manual tracking and scale execution globally Team Development Lead and mentor a global team of senior program managers with both technical and operational depth Build a culture of accountability, data-driven decisions, and clear communication Strengthen collaboration across Operations, Engineering, Supply Chain, Sales, and Finance Qualifications 10+ years in operations, technical program management, or manufacturing leadership with direct accountability for product launches Deep knowledge of manufacturing processes, including FATP, SMT, NPI validation, reliability testing, yield analysis, and supplier capacity planning Track record of supplier collaboration to drive yield, cost, and quality improvements Experience with DFx, alternate sourcing, automation, and packaging optimization Strong leadership and communication skills with the ability to influence executives and align global teams Bachelor’s degree required; advanced degree in Engineering, Supply Chain, or Business preferred The role requires 15-20% international travel Our Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It is important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to View email address on click.appcast.io. The Roku Culture Roku is a fast-paced place where everyone focuses on the company's success. We value people who do their jobs well, collaborate, and communicate without ego. We believe in bold ideas and action, delivering value through collaboration and trust. We are problem-solvers who build solutions and deliver them to customers. Since 2002, Roku has pursued pragmatic innovation. To learn more about Roku, our global footprint, and how we\'ve grown, visit By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku\'s Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. 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