Social Media Manager

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture. About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs's collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The Opportunity Superhuman empowers people to thrive and connect, wherever and whenever they communicate. Every day, millions of people and thousands of teams worldwide use our products to work faster, communicate more effectively, and achieve greater success. All of this begins with our team collaborating in a values-driven and learning-oriented environment. To achieve our ambitious goals, we’re looking for a Social Media Manager to join our Core Marketing organization. This person will lead social strategy and execution of our newly established @Superhuman_HQ social channels to increase awareness of our brand as well as our evolving product suite including Superhuman Docs, Superhuman Mail, Grammarly and Superhuman Go. They will manage day-to-day content planning, publishing, and community engagement, ensuring that each brand’s presence is consistent, creative, and on-brand. This role reports to the Group Social Media Manager and partners closely with Marketing, Brand, Communications, Design, and Content teams. What You’ll Do Develop and execute organic social media strategies across platforms, including but not limited to YouTube, Instagram, LinkedIn, X, Threads and Reddit. Manage content, calendars, and handles. Optimize copy tailored to each platform and audience. Collaborate with Design, Video, and Communications teams to create engaging, social-first content. Partner with product marketing on campaigns, product launches, and thought leadership initiatives. Work with our social care team to engage with online communities and manage proactive and reactive conversations. Monitor performance and report regularly on engagement, reach, and brand impact. Collaborate closely with the partner marketing team to amplify partner-specific content. Stay ahead of trends, platform updates, and cultural moments to inform strategy and creative direction. Work with other team members and the social agency to direct, shoot, and edit social video. Qualifications Has 5-7 years of experience in social media or digital marketing, ideally for a tech, productivity, or B2B brand. Can develop performance-driven strategies across multiple social channels, with a strong emphasis on X and Reddit. Understands social best practices and can craft content that resonates on each platform. Is a skilled writer with a strong grasp of tone, clarity, and creativity. Has a keen eye for design and can provide clear feedback to creative partners. Is organized, collaborative, and comfortable managing multiple stakeholders. Demonstrates strong project management skills and attention to detail. Proactively spots gaps and recommends solutions to improve impact and execution. Compensation and Benefits Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) Disability and life insurance options 401(k) and RRSP matching Paid parental leave 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. At Superhuman, we value our differences, and we encourage all to apply— especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abides by the Employment Equity Act (Canada). #J-18808-Ljbffr