Technical Product Associate [Remote]
DEUNA
- Remote job
About us:
DEUNA, a rapidly growing SaaS startup, is revolutionizing the e-commerce landscape in LATAM by solving the most pressing challenges faced by businesses today:customer conversion, payment acceptance, and fraud prevention with a single integration.
With a recently announced $30M USD Series A funding, we operate in 5 LATAM countries and are on the lookout for exceptional talent to join our team and continue driving our success.
Visit to learn more about us!
Responsibilities:
Deeply engage with clients and stakeholders to identify requirements, define product features in a fine-grained and technical approach to work closely with development teams to get those products in the hands of our merchants.
Translate product’s strategy into detailed requirements for prototype construction and final product development
Client Interaction and Support: Provide excellent client support, manage expectations, and maintain strong relationships with clients, ensuring their needs are met.
Support engineering team to solve deep technical problems, build innovative solutions, and to ensure that customer satisfaction goals are met on time.Help define the e-commerce plugins product vision, roadmap, and strategy.
Lead cross-functional teams to coordinate product development, releases, and performance trackingEnsure that backlog and prioritization is aligned with the client pipeline and company strategy.
Deeply engage with the engineering and QA team to align that the development and automation testing are meeting the acceptance criteria
Qualifications:
Technical understanding of payment behaviors such as AUTH, SALE, CAPTURE, VOID, REFUND, REVERSAL, 3DS, MCI, MSI
Detailed understand of how different sort of payments work (Credits cards, Bank based, Pix) across LatAm ex: Mexico, Colombia, Ecuador etc.
Capability to read and understand API payment connectivity specifications and translate that into requirements for the engineering team
Technical in nature, with the capacity to understand JSON, Webhooks
Familiar with tools such as Google sheets, JIRA
Understanding of Scrum and willing to write clear user stories and acceptance criteria
Understands and drives priorities
+3 YOE working on integrating payments-
What will you find when you join DEUNA?
A multicultural team distributed throughout LATAM
Dynamism, agility and constant innovation
Being part of a high-impact solution for an entire region
The best tools and technology to operate
Being part of the startup culture. We are in full expansion!
Incredible team
Benefits
Hybrid modality 🖥️
Vacations and personal days 🏝️
Economic support for internet and cell phone line📱
We all own DEUNA, we offer stock options 💸
Multidisciplinary, diverse and dynamic team 🧡
Be part of a dynamic team that's transforming the e-commerce landscape in LATAM.
Join us at DEUNA!
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