Back Office Administrator

Back Office Administrator

We are seeking an experienced and detail oriented Portal Billing specialist to enter, manage, review, and improve our invoice submission processes. This position will focus heavily on customer billing portals, invoice management, invoice entry, billing accuracy, and process efficiency. The ideal candidate will be able to operate each customer portals effectively and ensure we improve our turnaround time from invoice to payment. They will need to be able to identify invoice delays or disputes and work with each location to clear up any problems. This will also involve interactions with customers as well to gather correct charge codes and handle any invoice disputes through phone or email. This role is not limited to data entry. We are looking for someone who can analyze the entire invoice workflow, identify inefficiencies, and recommend improvements that help invoices move from creation, to customer acceptance, and final payment.

Reports to: Division Manager

Minimum Qualifications:

• Bachelors in Accounting / Finance
• Excellent written and verbal communication skills
• Proficient in using computers and common office software programs
• Strong in Microsoft Excel with filtering, sorting, and reconciliation capabilities

Additional Competencies:

• Strong organizational and time management skills
• Ability to prioritize tasks and meet deadlines independently

Preferred Qualifications:

This is a Remote Position.

Supervisory Responsibilities: No

Essential Job Functions:

• Familiarity with back-office procedures
• Open Invoice / Open Ticket
• Critical Thinking and Problem Solving
• Attention to Detail
• Strong Personal Skills
• Accounting / Finance background

CED is an Equal Opportunity Employer - Disability | Veteran

Compensation Range: The compensation range for this position is $33 to $38 hourly.

Other Compensation:

The following additional compensation may be applicable for this position:

• Profit Sharing
• 401(k) (18 or older)
• Paid Sick Leave (Full-Time)
• Paid Sick Leave (Part-Time) - per your State's requirements
• Insurance (Full-Time) - Medical, Dental, Vision Care
• Insurance (Part-Time) - Medical only (30+ hours/week)
• Disability Insurance
• Life Insurance
• Paid Holidays
• Paid Vacation
• Paid Pregnancy & New Parent Leave
• Health Savings Account (HSA) and matching
• Dependent Care Flexible Spending Account (FSA)
• Teledoc