Team Lead

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is looking for a dedicated Team Lead to manage a small caseload of ACT clients and provide comprehensive support and supervision to staff and clients. The role involves connecting clients to necessary resources, conducting field visits, and participating in program operations and compliance.

Key Responsibilities

• Maintain a small caseload of ACT clients (4-5).
• Complete comprehensive client assessments and develop individualized treatment goals.
• Support clients in accessing benefits, psychiatric services, medication management, and rehabilitation programs.
• Connect clients to community healthcare, substance use treatment, and other supportive resources.
• Accompany clients to appointments as needed.
• Maintain consistent communication with clients' families regarding needs, progress, and treatment planning.
• Serve as a liaison between clients and external service providers to ensure coordinated care.
• Maintain accurate and timely client documentation in accordance with program requirements.
• Conduct community-based visits and advocate for clients' needs.
• Participate in the rotating on-call schedule outside of regular business hours.
• Provide clinical supervision and support to staff and interns.
• Assist with enrolling eligible clients into the ACT program and support recruitment efforts for ACT team staff.
• Assist with program operations, staff scheduling, and ensuring completion of training requirements.
• Support compliance with OMH and ACT standards.
• Perform Program Director responsibilities in their absence.
• Participate in program billing processes and attend staff meetings, case conferences, and training opportunities.
• Collaborate with ACT team members using a multidisciplinary, team-based approach.
• Assist with the development and implementation of policies and procedures.
• Perform additional responsibilities and duties as assigned.

Qualifications

• Licensed Master Social Worker.
• Experience working with individuals diagnosed with serious and persistent mental illness required.
• Ability to walk and climb stairs as needed.
• Experience supporting young adult populations preferred.
• Prior ACT Team experience preferred.
• Bilingual or multilingual abilities (Spanish, French, Creole, American Sign Language, or other languages) are a plus.
• SIFI (Supervisor in Field Instruction) certification strongly preferred.

Skills

• Strong communication and team-based management skills.
• Ability to provide clinical supervision and guidance.
• Effective case management and resource connection skills.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Medix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status,

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).


Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

* As a job position within our Care Management division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, access and handling of patient medical records, providing medical care inside a patient's residential address, driving, prescription and other drug access and administration, and working with vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.