Banquet Captain

Banquet CaptainDepartment: Business Advancement | Blackwell Food and Beverage OperationsJob Description The Blackwell Inn & Pfahl Conference Center – The Ohio State UniversityAre you a hospitality professional who enjoys leading teams, creating exceptional event experiences, and thriving in a fast-paced environment? Join our team at The Blackwell Inn & Pfahl Conference Center, where attention to detail, teamwork, and outstanding guest service are at the center of every event we host.About the RoleAs the Banquet Captain, you will work closely with the Food & Beverage Manager and Assistant Banquet Manager to ensure successful execution of banquet and conference events from start to finish. You will serve as a key on-the-floor leader, coordinating event operations, supporting staff, and ensuring every function is delivered according to hotel standards and guest expectations.This position combines event leadership, team supervision, and operational coordination, making it an excellent opportunity for someone who enjoys managing details, mentoring team members, and creating memorable guest experiences.What You'll DoEvent Operations & Service LeadershipReview and interpret Banquet Event Orders (BEOs) to ensure accurate event executionCoordinate banquet and meeting space operations to meet guest and organizational expectationsMonitor daily and weekly event communications to determine staffing needs and operational requirementsMaintain a visible leadership presence before, during, and after events to ensure exceptional service deliveryOversee the proper set-up and tear-down of banquet functions, meeting breaks, and bar operationsEnsure compliance with hotel policies, service standards, and operational proceduresSupport seamless event execution by coordinating with internal departments and event staffTeam Support & Administrative ResponsibilitiesAssist with recruiting, training, coaching, and developing full-time and student employeesHelp maintain appropriate staffing levels to support banquet and conference operationsMonitor banquet inventory and requisition supplies as needed to meet projected business demandsSupport administrative responsibilities including scheduling, payroll processing, and event billingPromote a positive, collaborative, and guest-focused work environmentWhat Makes You a Great FitYou are highly organized and detail-oriented with strong event execution skillsYou enjoy leading teams and motivating others to deliver exceptional serviceYou thrive in fast-paced environments and can adapt quickly to changing prioritiesYou communicate effectively and collaborate well with both guests and team membersYou take pride in creating memorable experiences and maintaining high service standardsSchedule & FlexibilityThe Blackwell Inn operates 24 hours a day, 7 days a week. This position requires flexibility to support business needs, including evenings, weekends, holidays, and special events.Required QualificationsHigh School diploma or GEDExperience in hospitality, food and beverage, banquet operations, or a related fieldDemonstrated leadership, organizational, and customer service skillsAbility to work flexible hours, including evenings, weekends, and holidaysPreferred QualificationsAssociate degree in Hospitality Management or a related fieldPrevious banquet leadership or supervisory experienceExperience working in a hotel, conference center, catering, or event environmentWhy Join Us?At The Blackwell Inn, you'll be part of a team dedicated to excellence, learning, and growth at the heart of The Ohio State University campus. This is more than a job, it's an opportunity to develop your leadership skills, build a career in hospitality, and help deliver exceptional guest experiences every day.Starting Day One: Comprehensive BenefitsOhio State offers a competitive benefits package designed to support your health, well-being, and future, including:Medical, dental, and vision coveragePaid vacation, sick leave, and 11 paid holidaysState retirement plan or alternative retirement plan with employer contributionsTuition assistance and educational opportunities through Ohio StateProfessional development and career advancement opportunitiesAccess to a vibrant campus community and Buckeye traditionsAdditional Information:The target hiring range for this job profile is $ 16.82 - $21.85/hr. The actual rate paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc.Location: Blackwell Inn (0254)Position Type: RegularScheduled Hours: 40Shift: Varying ShiftsFinal candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.