Administrative Assistant / Receptionist

Job Description

Local Omaha CPA firm is seeking a friendly, dependable, and professional Administrative Assistant / Receptionist to join our team.

This position is often the first point of contact for our clients, so exceptional client service is at the heart of the role. We are looking for someone who enjoys helping people, communicates professionally, stays organized in a busy office environment, and takes pride in creating a welcoming experience for every client.

Key Responsibilities

·        Greet clients and visitors with a friendly, professional attitude

·        Answer and direct incoming phone calls

·        Provide outstanding client service to clients and guests

·        Assist clients with routine questions and connect them with the appropriate team member

·        Schedule appointments and assist with calendars

·        Process incoming and outgoing mail and deliveries

·        Scan, organize, copy, and maintain documents

·        Assist with general administrative and clerical duties

·        Provide support to office manager and other team members as needed

·        Help keep the reception and common areas professional and welcoming

·        Handle client information with discretion and confidentiality

What We're Looking For

·        A genuine client-service mindset

·        Professional and friendly communication skills

·        Strong organizational skills and attention to detail

·        Dependability and a willingness to help wherever needed

·        Ability to handle multiple priorities during busy periods

·        Comfort working with Microsoft Office and learning new software

·        Previous administrative, receptionist, professional-office, or client-service experience is preferred

·        Availability to work additional hours during tax season (January–April), including Saturdays, is required; flexible hours are available during the rest of the year

Why Join Us?

You'll be part of a professional, team-oriented CPA firm where excellent client service matters. We're looking for someone who wants to build positive client relationships and become a valued part of our office.