Inside Sales Coordinator

About Company:
About Denali
Denali ( is the leading organic recycling company on a mission to unlock the power of unused food and organics, transforming them into resources to feed, fuel and replenish the earth. Our work is essential to keeping water clean, reducing the need for new landfill capacity, building soil fertility, helping farmers be more resilient, and reducing society's reliance on fossil fuels. Denali provides meaningful and measurable change for any business that handles food, creating value with our scalable solutions across the nation. Our services and products touch thousands of acres and businesses, millions of tons of organic material, and nearly every person who purchases and consumes food in the U.S. Apply to join our team today! I nside Sales Coordinator
Location: Conroe / Houston, TX
Schedule: Regular business hours
Work Setting: In-office
Full-time / $40-45k Base Salary plus Commission
Position Summary
Denali is seeking an organized, customer-focused Inside Sales Coordinator to support customer orders, shipping coordination, and sales team activities. This position serves as a key connection between customers, outside sales, and dispatch, helping ensure orders are entered accurately and shipments stay on schedule.
The ideal candidate brings strong computer skills, clear communication, and a sales-minded approach to customer service. Success in this role requires attention to detail, timely follow-through, and the ability to manage multiple priorities.
Key Responsibilities
* Receive and enter orders submitted by customers and the outside sales team through inbound phone calls, emails, and text messages.
* Confirm order details and maintain accurate customer and order records.
* Work closely with dispatch to coordinate scheduled shipments and monitor order progress.
* Communicate shipping changes, delays, and order updates promptly to customers and the sales team.
* Respond professionally to customer questions and coordinate with the appropriate team to resolve concerns.
* Schedule meetings and appointments for the sales team.
* Assist with trade show planning, logistics, and preparation.
* Support email campaigns, including coordinating content, maintaining contact lists, and assisting with follow-up.
* Perform other duties as assigned to support sales and customer service operations.
Required Qualifications
* Strong computer skills and proficiency with email, spreadsheets, and data entry.
* Excellent verbal and written communication skills.
* Strong people skills and the ability to build positive customer relationships.
* Sales and customer service skills, including identifying customer needs and responding professionally.
* Strong organizational skills, attention to detail, and accurate order entry.
* Ability to prioritize incoming requests and follow through on time-sensitive tasks.
* Ability to work collaboratively with outside sales, dispatch, and other internal teams.
Preferred Qualifications
* Previous experience in inside sales, sales support, customer service, or order processing.
* Experience using customer relationship management (CRM) or order management systems.
* Experience coordinating with dispatch, shipping, or logistics teams.
* Familiarity with trade show support and email marketing campaigns.
Work Environment
This position works in an office during regular business hours and involves frequent customer interaction by phone, email, and text.
What we offer:
* Mission-driven work in a rapidly growing sustainability company
* Opportunities for professional growth and learning
* Collaborative, values-driven team culture
* Competitive salary and benefits
Why You'll Love Working at Denali- Benefits & Perks
At Denali, the work we do begins and ends with you - our employees. That's why we strive to ELEVATE you to be your best, both at work and at home. Our benefits aren't just about compensation; they're part of a broader commitment to helping you thrive in all aspects of life. Here's how we live out our values every day:
* E - Employee: At Denali, we believe in offering competitive compensation packages that include not only great benefits but also a strong focus on safety, flexibility, and rewards and recognition. You are the backbone of our success, and we make sure you're valued every step of the way.
* L - Learning: We're committed to your growth and development. Our Ascend Employee Development Program and access to over 6,000 professional courses via our Learning Management System empower you to climb higher in your career - all at no cost to you.
* E - Environment: Our employees deserve a clean Earth. We're dedicated to doing our part in keeping waste out of landfills, so you can be proud of the work we do together to make a positive environmental impact.
* V - Valued: At Denali, we take pride in creating a culture of care. With resources that support your well-being, volunteerism opportunities, and a commitment to safe working conditions and inclusivity, you'll always feel like you belong here.
* A - Advancement: We believe in succession planning and providing opportunities for advancement. We want you to grow, and we'll be right there with you, supporting your career every step of the way.
* T - Together: We're stronger when we work together. At Denali, you'll have opportunities to give and receive support not just within the workplace, but within our broader community. Our team is united, and we celebrate the value of working and succeeding as one.
* E - Employees: You are the heart of Denali. We believe our employees deserve the very best. This is why we offer an array of benefits that support your overall well-being, from health coverage to work-life balance, because when you succeed, we all succeed.
Our Benefits Package Includes:
* Comprehensive Medical: Our self-insured medical plans are designed with your health in mind, offering competitive options including copay and HSA plans so you can choose what best suit your health needs.
* Dental & Vision: Keep your smile bright and your vision clear with full coverage for you and your family.
* Generous 401(k) Match: We're here for your long-term future - we offer a generous 401(k) match of up to 4%, helping you build the foundation for tomorrow.
* Company-Paid Disability & Life Insurance: We've got you covered with company-paid Long-Term and Short-Term Disability, as well as AD&D and Life Insurance, giving you peace of mind knowing you're protected.
* Voluntary Life for Employees & Family: Customize additional coverage for you and your loved ones with our voluntary life insurance options.
* Health Savings Plan: Save on medical expenses with a Health Savings Plan designed for your needs.
* Paid Time Off (PTO) & Sick Time: We value your well-being. Take time for yourself, your family, and personal matters with generous PTO and Sick Time, including family leave.
* 9 Paid Holidays: Enjoy a well-rounded work-life balance with 9 paid holidays throughout the year.
* Paid Weekly: We believe in rewarding hard work consistently, which is why we offer weekly pay so you can stay on top of your financial goals.
* Professional Development: Ascend in your career with free access to thousands of courses that allow you to grow and develop professionally.
* Employee Assistance Program: Life can be challenging at times, and we're here to support you with our confidential Employee Assistance Program that offers counseling and resources for a variety of personal and professional needs.
* Wellness Program: At Denali, we believe that well-being goes beyond health coverage. Our Wellness Program offers resources to keep you mentally, physically, and emotionally balanced as you climb higher in both life and career.
We want you to feel valued, supported, and equipped for success - because when you thrive, we all thrive. So, come for benefits. Stay for the culture. We can't wait to see you reach new heights with us at Denali.
Apply to join our team today!
Equal Employment Opportunity Policy: It is the policy of the Company to provide equal employment opportunities for all employees. Accordingly, the Company will not engage in any form of employment discrimination based on race, color, national origin, gender, religion, age, disability, veteran or military status, genetic information, or any other legally protected status. The Company hereby affirms its desire to maintain a work environment for all employees that is free from all forms of unlawful employment discrimination.
Compensation details: Yearly Salary