Policy Analyst

Service Delivery Operations And Policy Lead (Operations & Policy Analyst 3)Join our Behavioral Health Service Delivery team and help support programs that make a real difference for people across Oregon. We work to make sure communities can access the care they need, from crisis support to services for children, adults, and older adults. Our team also works closely with counties and local partners to keep programs running smoothly.In this job, you will be a key advisor who helps guide important projects and plans. You will study how the system works, spot problems, and help find solutions. You will look at information from many sources, sort through unclear or conflicting data, and help leaders make informed choices. Your work will shape how programs operate and may lead to new processes, tools, or ideas that improve services for people who need them most.You will lead major research and planning efforts, work with experts, solve problems that arise, and help keep large projects on track. You will also help design better ways of working, support long?term planning, and ensure staff have what they need to succeed.This role also includes working with partners across Oregon and sharing clear, useful information with leaders and community groups.Minimum Qualifications: These qualifications must be reflected in your application for consideration.A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.OR;Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.Desired Attributes: The following are desired attributes that we have identified as key to success for this role at OHA. These are the attributes we are looking for in our top candidate. If you have any of these, please let us know in your application.Extensive knowledge of Oregon's behavioral health system, including its strengths, challenges, service continuum, and opportunities for system improvement.A strong commitment to equity, with experience applying an equity-centered approach to reduce disparities and improve outcomes for historically underserved and marginalized communities.Knowledge of the statutory and regulatory framework governing behavioral health services, including Oregon Revised Statutes (ORS), Oregon Administrative Rules (OAR), and the legislative process that shapes behavioral health policy and service delivery.Experience improving organizational operations through process design and improvement, development of policies and procedures, project management, and implementation of operational best practices.Experience providing guidance and support to partners with applying findings and changes, and assisting partners with implementation.Experience overseeing operational functions, including staff coordination, workload management, workflow design, and implementation of operational practices that strengthen team effectiveness, support organizational goals, and maintain continuity across programs.Demonstrated ability to lead complex cross?agency or multi?partner initiatives, including strategic planning, facilitation of interdisciplinary workgroups, contractor procurement and coordination, budgeting oversight, and application of research and evaluation methods to inform long?range system improvement.We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from.If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you. We also offer a competitive benefits package including:Excellent, low-cost medical, vision, and dental coverage for you and your family.Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.Potential eligibility for the Public Service Loan Forgiveness Program.Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).Training and development opportunities to grow your career with the State of Oregon.This announcement is for one, full-time, permanent, SEIU represented, Service Delivery Operations and Policy Lead (Operations & Policy Analyst 3) position based in Salem, Oregon.This is a hybrid position, 5% - 10% in-office. Employment is contingent upon a criminal records check and a driving records check that meets OHA criteria at the time of hire and throughout employment.The salary listed is the non-PERS qualifying range. If the successful candidate qualifies for PERS, the salary range will increase by 6.95%. The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.This position does not provide visa sponsorship. Within three days of hire, you will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to verify work authorization. If your employment eligibility depends on sponsorship now or in the future, you will not meet the requirements for this position.We evaluate candidates based on their own skills and experience. Unless explicitly approved, outside resources – including Artificial Intelligence (AI) tools – are not permitted during assessments or interviews. Use of unauthorized resources will disqualify a candidate from further consideration.Contact Information Recruiter: Stephanie Mitchell Email: View email address on click.appcast.io Phone (text friendly): (503) 979-7679Accommodation Requests (ADA): OHA provides reasonable accommodations under the ADA, which may include alternative formats of materials or language support. If you need an accommodation to apply for this position or participate in the selection process, please contact the recruiter listed above.