Customer Success Manager
Aidoos
Customer Success Manager
New
Skills
Account Management Communication Skills Consultative Selling Customer Relationship Management Customer Retention Strategies Data Analysis Education Technology Growth Opportunity Identification Proactive Problem Solving Risk Management
As a Customer Success Manager at Instructure, you will play a pivotal role in empowering education customers in the Asia-Pacific region to achieve their strategic goals through our innovative learning solutions. You will manage customer relationships, ensuring they derive measurable value from our ecosystem while fostering long-term success.
Key Responsibilities
- Own the customer relationship across a portfolio of education customers in Asia.
- Understand customer priorities and guide them on their success journey.
- Identify risks early and support renewal readiness.
- Recognize and pursue opportunities for growth.
- Measure success through customer outcomes and strong relationships.
Required Skills & Qualifications
- Proven experience in customer success or account management.
- Strong understanding of the education sector and technology solutions.
- Excellent communication and relationship-building skills.
- Ability to analyze data to drive decision-making.
- Proactive and consultative approach to customer engagement.
No forms. Your profile is generated instantly.
Job Type: Remote
Salary: Not Disclosed
Experience: Entry
Duration: Months
Vacancy posted 17 hours ago
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