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Product Systems & Insights PM - Voice of Customer Lead

Harvey, Inc.

Harvey is seeking a Product Operations Manager in New York to own the Voice of the Customer pipeline, bug lifecycle, and operating rhythm across Engineering, Product, and Design. You'll build scalable processes and define the feedback taxonomy to guide product priorities. You'll design rituals, run cross-functional planning, and drive alignment with CS, Support, Sales, and GTM while delivering clear, measurable signals to leadership.

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Vacancy posted 1 day ago
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