Receptionist

ReceptionistTrillium Staffing is seeking a Receptionist in Morton, IL!The Receptionist will serve as the first point of contact for customers calling a high-volume support queue. This position is responsible for answering inbound calls, identifying customer needs, gathering accurate information, documenting interactions, and creating support tickets for specialized support teams.The ideal candidate will have excellent communication skills, a professional and energetic phone presence, and the ability to stay organized while handling 100 inbound calls per day in a fast-paced environment.The Receptionist position is a 1st shift position, 8am - 4:30pm, Monday through Friday. Pay ranges from $19–$28/hour, based on experience. This position is full time, temp-to-hire.Qualifications:High school diploma or equivalent required.Previous customer service or call center experience preferred.Strong attention to detail and documentation skills.Ability to learn and navigate computer systems, company resources, and knowledge bases.Proficiency with basic computer applications and CRM or ticketing systems.Strong organizational and time management skills.Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for the employers and the California Fair Chance Act.By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and other leave, if applicable. Trillium's offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.Contact Us if you have any questions