Admin Support (Receptionist, Mail, & File Management) (Non-Exempt for Reef Systems)

Admin Support (Receptionist, Mail, & File Management) (Non-Exempt for Reef Systems) This front-line position provides professional public-facing representation, operates the primary or secondary reception areas, and manages daily inbound/outbound secure mail and logistics operations. Core Responsibilities Reception Operations: Staff the designated floor reception desk continuously during business hours. Professional greet, log, and badge high-level visitors, including foreign dignitaries, congressional staff, and corporate executives. Mail & Courier Logistics: Receive, log, open, and inspect all incoming unclassified mail, checking for mandatory attachments. Distribute items according to the USTDA Correspondence Guidelines. Inquiry Routing: Manage general agency email inboxes and primary phone lines daily, routing inquiries and electronic documents to the appropriate personnel or office. Outbound Shipping: Process, pack, and coordinate outgoing regular mail and express commercial courier packages (FedEx/UPS/DHL), maintaining an accurate log of all transaction dates. Supply & Inventory Control: Track, organize, and restock the eight copier workrooms and the central mailroom with papers, forms, and tools. Notify the administration office when inventory runs low or machinery requires repair. Minimum Qualifications Education: High School diploma required (higher education preferred). Experience: 1–3 years of experience in a professional office environment as an administrative assistant, receptionist, or mailroom clerk. Skills: Exceptional customer service and verbal communication skills; proficiency with standard office software (MS Office/Teams). Clearance: U.S. Citizenship with the ability to obtain and maintain a SECRET security clearance. Place of Performance U.S. Trade and Development Agency Office at 1101 Wilson Boulevard, Suite 1100, Arlington, VA 22209. #J-18808-Ljbffr Reef Systems