Leave of Absence Specialist

Leave Of Absence Specialist Senior

Reporting directly to the Health and Welfare Benefits Manager, this position is responsible for coordinating the employee leave program in partnership with third-party administrators who manage FMLA and short-term disability, while assisting with the administration of ADA workplace accommodations. This role ensures compliance with federal, state, and company policies, monitors case activity for accuracy and timelines, and provides guidance to team members, managers, and HR partners.

In The Role

• Partners with team members, HR partners, management, and third-party administrators to ensure leave of absence cases are handled accurately, efficiently, and in compliance with policies and regulations; researches and resolves issues accordingly.
• Engages with team members throughout the interactive process of ADA and PWFA accommodation requests, providing guidance and support to ensure a smooth experience.
• Initiates and tracks the ADA interactive process by sending required documentation, coordinating with employees, HR partners, and management, and exploring alternative solutions and making recommendations to ensure fair, consistent, and compliant outcomes.
• Processes a high volume of leave actions in payroll, timekeeping, and HR systems, ensuring accurate data entry and maintenance to support compliance and audits.
• Reconciles and analyzes payroll files or resolves individual pay inquiries related to leaves.
• Identifies opportunities to streamline leave and accommodation workflows, recommending process enhancements to improve efficiency and the team member experience.
• Maintains up-to-date knowledge of leave laws, PWFA, and ADA regulations.
• Partners with the Workers' Compensation vendor to process employee claims.
• Serves as the subject matter expert for the leave programs in alignment with and under the general direction and guidance of HR leadership and Legal.
• Processes state disability claims as necessary.
• Ensures compliance with state and federal leave laws, providing support and project execution when new laws develop.
• Participates in or drives special projects or assignments as needed.

Requirements

• 3+ years of experience in U.S. disability/leave administration and ADA accommodation.
• High School Diploma or GED equivalent.
• Deep understanding and application of federal and state disability and paid family leave laws (i.e., ADA, FMLA, PWFA, CFRA, HIPAA, etc.) in a multi-state environment.
• Independent worker who can regularly exercise discretion, handle conflict, and be firm when required.
• Exceptional critical thinking and problem-solving skills with the ability to analyze complex questions and determine the best course of action or recommendation.
• Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Strong communication skills with the ability to interact effectively with employees at all levels.
• Ability to take initiative and make decisions under pressure.

Preferred

• Workday experience preferred.
• Project management skills.
• Experience in a high-volume environment or large employer.
• Experience administering a CA VDI plan is a plus.

Location

Fort Worth, TX Hybrid Schedule (TuesThurs in office)

Who We Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards, and other products helps people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy, and flexible work arrangements that grow lives, careers, and our company. At every level, we're committed to an inclusive culture, career development, and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-time team members with:

• Health and wellbeing options for team members and their dependents
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Continuing education
• Bonus-eligible
• Paid time off
• Paid volunteer time
• And more

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.