Filenet Consultant

Req ID:368387NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Filenet Consultant to join our team in Charlotte, North Carolina (US-NC), United States (US).Skill Set Required –- IBM FileNet 5.x Expertise w.r.t.development, configuration and operational aspects - - project deployment execution, IBM Filenet upgrades and production support. - IBM FileNet Administration, Changes, Configuration - Content Mass updates (using FileNet APIs) - IBM FileNet Patching - IBM FileNet Vulnerabilities and Remediation - IBM FileNet Sweep to migrate contents - Integration with Storage Devices- Unix/Linux Commands/CLI- Oversight & execution of deployments,troubleshooting and support activities- Monitoring and Alerting Tools- Splunk, Appd , Prometheus, Grafana. etc.- Integration with Cloud capabilities/storage grid, and other cloud tech stack, tools and technologies and command line interface (CLI).- Familiarity with Object and File Storage.- Issue Resolution, ensuring stability of the applications and platform.- Drive new initiatives like Automation, Cloud transformation in the platform, instrumentation of monitoring/alertingacross applications and platform level- Drive group discussions about issues identified prior to, and after a deployment.- Troubleshooting complex environment issues in a distributed environment.- Validation of complex system/components and game planning.- Perform Smoke Testing on deployed code/configurations to ensure success ofdeployment.- Managing Documentation, processes through tools e.g. confluence/JIRA/ServiceNow, lead with clarity and ability to bring structure tooperational functions- Design complex system upgrades- Develop a long range plan designed to resolve problems and prevent them from recurringIn this role, the resource will:Lead or participate in high level technical concepts spanning technology and businessDrive solutions to reduce recovery time.Partner with cross-organizational teams to ensure end-to-end platform engineering capabilities are implemented, ensuring resilience, high performance, and high availability of the applications.Provide cross-functional and cross-organizational coordination on root cause analysis for any production issues.Maintain and Guide Automation, execution and undertake analysis of results to ensure that software meets or exceeds specified standards and/or client and technical requirements.Manage, coordinate, and communicate solutions, and root cause analysis.Support portfolio of applications across technologies.Provide technical consultation and support in the development of end-to-end automated software solutions capable of interfacing and integrating with in-house developed or vendor developed solutions or plug-ins via APIs and web services.Responsible for production deployments, ensuring governance and controls and act as a gatekeeper for any production environment changes.Provide expert counsel to team and senior leadership, advises and mentors team when in need.Learn new tools and concepts in platform engineering space to implement automation, building and testing CI/CD pipelines,Contribute in increasing system efficiencies and lowering the human intervention time on related tasksReview and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availabilityWork with vendors and other technical personnel for problem resolutionLead team to meet technical deliverables while leveraging solid understanding of technical process controls or standardsCollaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availabilityGood understanding of new technologies for key management, build resilient systems, security concepts, microservices based architecure, building Active-Active solutions, Desired Qualifications:Familiar with Enterprise Content Management principles and practicesStrong verbal, written, and interpersonal communication skillsUnderstanding of Cloud native technologies and concepts.3+ Years experience in API or Microservices Development.5 + years of experience developing or supporting IT Service Management solutionsAbility to lead and manage to production goals, deadlines, and various metricsAbility to identify root-cause issues/improvement opportunities, and design approachesExperience with a customer service mindset and a focus on continuous improvement4+ years of distributed servers platform experience5+ years of application production support experienceExperience in Ansible,Terraform, and Cloud engineering concepts etc.Experience in Application and Server Health Probes.About NTT DATANTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.Posting Date:05/13/2026Department:CONS: Payments - 1499410011