Customer Success Manager (Fully Remote)
Next Chapter Technology, Inc.
New York, NY
- Remote job
- Build and maintain trusted relationships across an assigned customer portfolio, engaging executive sponsors, program leadership, IT, and end users.
- Drive CaseWorks adoption through proactive outreach, customer education, best-practice guidance, and coordinated enablement activities.
- Lead retention efforts, identify renewal risks early, partner with Sales on renewals, and uncover expansion opportunities aligned with customer needs.
Vacancy posted 4 days ago
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